Park House Hotel

Pleasant
Traveller Type: review category business travellers

Good
Traveller Type: with friends
  : Location
  : Rooms dated

Wonderful
Traveller Type: young couple
  : a lovely and large room, very quiet which was great
  : the checkout on Sunday at 11 am was a bit too early and also when we arrived at 12 noon on Saturday our room was not ready. The downstairs toilets were lovely to get changed in (plenty of space and mirrors) but our own room would have been better as were going to a wedding

Pleasant
Traveller Type: solo traveller
  : Good size room. Generous supply of furniture - for example, small table with two chairs and separate chair for the dressing table / desk. Plenty of storage.
  : Plumbing was atrocious. Taps to the basin were not fixed - they spun round so you had to hold them in place with one hand and turn on the water with the other. There was no water flow from either tap until you turned to a certain point and then the water flow went from nothing to deluge in an instant, so it was impossible not to get soaked from the rebound. The taps to the bath simply did not work. I am not weak but I could not turn them at all. Evidently, others had tried even harder, judging by the missing parts of the head. I did try to fill the bath using the shower's water supply but the thermostat didn't work - it appeared to be physically disconnected - so I couldn't get water hot enough to use. I prefer a bath but had to make do with lukewarm showers. OK, I could have asked for a room change, if there were any spare rooms, but plumbing that bad doesn't happen overnight. Staff must go into the room daily and certainly between lettings, so surely they don't depend on customers doing their very basic quality checks. In essence I do not think this is just a failing of the plumbing, but of the hotel's quality management and of the respect for their customers, who are paying the best part of £100 per night to get soaked when they clean their teeth and can't use the bath. When I was at the hotel, a covered walkway was being built not far from my room. On one day the loudest building noises stopped at the normal time but incidental building noises, which sounded like scraping up dust or sand with a metal shovel, continued until 9.30pm. Ironically, there is a notice as you leave the hotel grounds asking guests not disturb the neighbours by making a noise!

Good
Traveller Type: young couple
  : Location - easy to park
  : Room a little dated

Wonderful
Traveller Type: young couple

Good
Traveller Type: review category business travellers

Very Poor
Traveller Type: family with young children
  : The staff were very good , very good service and friendly.
  : Very tired grubby room with curtains hanging off the wall with holes in. Carpet was filthy . Tap on sink was movable .. needed to hands to turn it on . Filthy walls and skirting boards . We were allocated in the cottages due to having dogs . Breakfast is a shambles , hardly anything left when we got there at 9.30am on Saturday. Quality of what was left wasn’t fit for even my dog . No glasses for orange juice … was more of a cordial . It’s a very old shabby hotel with some lovely features that needs a lot of money spending on it to bring it to the 4* they are advertising. The price is far too much for what it is and certainly the non existent breakfast ! If I could say anything positive about this place it is the staff , they were excellent

Good
Traveller Type: young couple
  : Excellent staff
  : The bed was very uncomfortable, it definitely needed replacing. Old decor needs a complete referb

Disappointing
Traveller Type: young couple
  : Helpful staff on receptiom
  : Poor breakfast, staff member overseeing breakfast very sarcastic and unhelpful