GrandStay Hotel & Suites Downtown Sheboygan

Very Good
Traveller Type: Family with Young Children

Poor
Traveller Type: review category business travellers
  : Staff was rude and inconsiderate. Had to extend my stay and staff said she couldn’t find my reservation. She looked at her computer for 2 seconds said I have no more check ins and went to the back room. Never came back out made no effort to find my reservation or help make a new one. Room was dirty. Crumbs all over the floor food still in the fridge from previous guest half the dishes gone. Went for breakfast about 30 min before it ended and she had it cleaned up and said nothing when we asked where breakfast was, just walked away and hid in the back like the rest of the staff. Tried calling the desk several times the morning of check out. No one ever answers. Could never find staff except the house keeper that kept coming in my room starting at 8 am. After I requested a late check out. Due to being kept up all night by the noise above me and outside the room due to the kids and the elevator. Quality of the hotel was ok. Needs major updates. Staff needs training most should be fired. Will never stay again

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: review category business travellers

Poor
Traveller Type: Business Traveler
  : Staff was rude and inconsiderate. Had to extend my stay and staff said she couldnt find my reservation. She looked at her computer for 2 seconds said I have no more check ins and went to the back room. Never came back out made no effort to find my reservation or help make a new one. Room was dirty. Crumbs all over the floor food still in the fridge from previous guest half the dishes gone. Went for breakfast about 30 min before it ended and she had it cleaned up and said nothing when we asked where breakfast was, just walked away and hid in the back like the rest of the staff. Tried calling the desk several times the morning of check out. No one ever answers. Could never find staff except the house keeper that kept coming in my room starting at 8 am. After I requested a late check out. Due to being kept up all night by the noise above me and outside the room due to the kids and the elevator. Quality of the hotel was ok. Needs major updates. Staff needs training most should be fired. Will never stay again

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: young couple
  : Clean, pet friendly great location.

Wonderful
Traveller Type: young couple
  : We love the area and convenience of being close to many places.
  : Sometimes front desk staff isn’t super welcoming.

Very Good
Traveller Type: young couple
  : The hotel was very convenient to find. The room was very clean , a very nice size and we enjoyed having a suite. The bed was very comfortable. The attendant at the check-in and check out we're very friendly and helpful.
  : We tried both orange juice and cranberry juice and they were absolutely horrible. 3/4 water 1/4 flavor.The rest of the breakfast was just fine.