Tennessee Livin

Very Poor
Traveller Type: family with young children
  : Arrived for a 4-night stay booked thru Booking.Com finding the Hot Tub was not working, one of the bedrooms toilet was inoperable and one of the chairs to the kitchen table had a broken leg. Despite advertising a TV, and they had 3, none were hooked up to cable, satellite, or an antenna. Each TV had connected HDMI cables as if cable or satellite boxes had just been removed. Contacted Vacasa and was advised the owner chose not to provide those services and we needed to maneuver through Smart TV apps if we knew how, to find something to view for the next 4 days. Two of our elderly guests returned back to Ohio the next morning due to the conditions. Eventually, maintenance came out Day 3 of our stay after being prompted by my text message. They fixed the Hot Tub and eventually and later the toilet. Tennesse Livin, Vacasa, and Booking.Com should all be ashamed and all start advertising consistent to each other and in good faith. Of the three Vacasa employees I spoke to on the phone one was argumentative, and initially refused to put me in contact with his supervisor and the other two were apologetic, but never returned calls as they had indicated that they would with some resolve. Vacasa has again demonstrated why it has a 1.1 rating.