Mercure Dartford Brands Hatch Hotel & Spa

Very Good
Traveller Type: family with young children
  : Great location for the race track
  : No water in the room

Wonderful
Traveller Type: solo traveller
  : Room was very comfortable, bathroom very clean. Breakfast was good. Staff very friendly and helpful
  : The restaurant main menu was a bit basic, the specials were much better but you only get to see that once at the table. Food was actually quite good.

Very Good
Traveller Type: family with young children
  : This is my second visit here as we went to sn event at the race track. From the moment we arrived the staff were all very friendly and chatty, Amy, in the restaurant was just a lovely pleasant girl. The food was good, and good choice of food. The hotel itself was clean, although yes in places it could do with a bit of paint. Breakfast was good, plenty of choice and staff replenishing cutlery. The team all seem to pull together, it seemed they were a little short staffed but the bar manager had it under control . Would stay again
  : The noisy people arriving back at their room at 00:30, not really the hotels fault but didn’t Expect it at a hotel on top of a race track, rather than city centre.Also the over priced local gin, that bar staff asked us to try, could have told us the difference in price! Extra yea bags in the room would be nice, and a cheeky biscuit

Good
Traveller Type: young couple
  : It was just ok, no sauces or vinegar, staff were good could be a bit cleaner with plates and cutlery
  : Only 1 large towel in bathroom

Good
Traveller Type: young couple
  : Room and swimming pool.Manager on duty was very attentive and the morning reception staff were very helpful
  : Breakfast was below standard food was cold and bacon under cooked Dinner service was very slow and not up to the usual standard we have had stays.