Kirman Belazur Resort&Spa

Wonderful
Traveller Type: Family with Young Children
  : The selection of food in the main restaurant was by far supreme then any other hotel I have visited in Belek, Antalya. It made the additional weight gain worth it. Nice little touches were variety of snack bars around the pool. Different daily food cart for in-between meals (melon, watermelon, grapes, cucumbers, corn on the cob etc). Staff were very friendly, efficient and professional. Big shout out to Gokhan Demirtas on reception that helped us during the flight cancellations and accomdation extension. He made a very stressful situation less painful. I also would like to thank the female manager of the Patisserie who could see how frustrated I was in having to work on my holiday due to the unfortunate flight cancellations to the UK and she would make sure that her staff were constantly coming up to me to see if I needed anything. Where I would often visit the patisserie for an Ice Coffee or Turkish coffee with the chocolate truffles, the manager of the patisserie would literally just bring over my favourite things without me asking. This is customer service at it's best because the staff did not just make you feel like a number but a guest that they have taken an interest in. Enough to know the likes, taste habits and facial expressions of when and when not to engage. I would like to congratulate this manager in particular for running a great team and not being shy of hard work herself. I would often see her helping out in other departments like rooftop pool when they were short staffed or wanting a lunch break. The beach was nice, waters clear for Antalya and the pier with bar was a nice touch. I also enjoyed the rooftop pool with 16+ area and the 16+ restaurant. The resort was great for families but sometimes it's nice to escape to adult areas and this was provided. Additionally, the variety of bars were great and the Sunset Bar was excellent with evening live music. All in all a great all inclusive with variety and value for money offerings.
  : Nothing significant to highlight other I would have preferred an easier area by the pool to pick up the towels rather than having to go into the spa area. Also in the hamam area I would advise that you supply body wash, soap and hair products. Not everyone remembers to bring these products from their rooms.