Palazzo San Giovanni Amalfi Coast

Very Poor
Traveller Type: Traveling as Couple
  : The staff was very friendly and fast in their response since the beginning.However, we couldn't fully enjoy our hotel stay due to the closed access road, and the property didn't assist us in finding a solution charging us with all the costs.

Very Good
Traveller Type: Traveling as Couple
  : The property lived up to its advertised charm in every detail - exuding beauty, tranquillity, and a serene ambience. Nestled atop the valley, it bestowed breathtaking vistas that were nothing short of enchanting. The terrace, a veritable haven, provided an idyllic setting to unwind in the evenings. On numerous occasions, we found ourselves dozing off there, basking in the soothing caress of the warm breeze and the serenity that enveloped us - a sublime conclusion to our eventful days of exploration. The bedroom, too, proved to be generously spacious and remarkably cozy. Among the highlights of our stay, I must draw attention to two individuals who truly elevated our experience. The first is Casper (if memory serves me right), a staff member involved in the culinary operations of both the kitchen and the adjacent restaurant. His warmth and assistance were truly outstanding. The restaurant itself was a culinary delight, offering delectable dishes that were made even more enjoyable by the impeccable service - a crucial factor that contributed to transforming our meals into truly remarkable experiences. The second person deserving of profound appreciation is Lucia, a receptionist par excellence. Her infectious smile, gracious attitude, and unwavering helpfulness significantly enriched our stay, leaving an indelible mark on our memory. I must particularly acknowledge her thoughtfulness in providing an umbrella, an offering that proved to be a game-changer for me, shielding me from the harsh sun and demonstrating the level of care and attention to detail that sets this establishment apart.
  : I am going to mention a few things here which are not criticisms but suggestions that can help improve the experience at the hotel. I am also noting these so that guests can take notes while making plans. Please note that I was well aware of most of these points prior to the booking and hence cannot say that I was totally unaware of these : 1. The Wi-Fi is so poor that the Wi-Fi setting itself kept getting turned off on the phone. That was painful because as tourists everyone likes to share Instagram stories and posts of their travel days and also call back home. Hence this was quite inconvenient. 2. The connectivity is a little tricky - firstly the property is best reachable from Naples airport by taxi as other modes are very tough with luggage and in the heat. Hence account for an extra 250 euros for going and coming. Additionally, the journey into Amalfi is very dependent upon the bus schedule which has very specific and sporadic timings. We once missed the 1020 bus and had to waste the whole of our first half of the day since the next one was only at 1220. The steps into Amalfi are possible and can be done(we did it once) but they are very arduous in the heat. 3. The breakfast is the minimum viable option for what constitutes a breakfast: there is a very limited selection of bread, croissants, some fruit and one juice apart from some cheese slices and perhaps bacon( I don't eat bacon so cannot be sure). There is no toaster, no eggs, no cut fruits and this is not good enough. The breakfast really needs more love. All in all, this is a wonderful property that is beautiful for relaxation but at nearly 500 AUD a night, I do not think it was value for money.

Very Good
Traveller Type: Traveling as Couple
  : Comfortable beds, big room, gorgeous views, huge Terrace balcony. Staff were great, and lovely location overlooking Amalfi.
  : The breakfast was very basic, a small selection of meats, cheeses and pastries. The location is great for views but not accessible if youre not able to walk 1000+ stairs (down and up) to get to Amalfi and back! Or pay 60+ euros for a taxi one way.

Wonderful
Traveller Type: Traveling as Couple
  : The view is stunning.Breakfast was rich.Shower amazing.
  : We chose the location to be away from the amalfi crowd, but you need a scooter to go back and forth.I woukd still choose this location vs amalfi.We found some ants on the floor near the door. But it was never a problem and they were removed I think.Matress is not suoer confy but I loved the pillows.

Good
Traveller Type:
  : Breakfast was very poor. Cheese was not refreshed each day. Bread rolls were not always fresh. Only provided packaged cereal, bread rolls, sliced cheese and ham. Bowl of fruit on counter. Room was not cleaned the first two days and the manager repeatedly told me they only changed the sheets every second day ignoring the fact that the bin had not been emptied. Some towels were not replaced and one that was was soiled and I made the bed myself.
  : Attitude of the manager and the quality of his job. Breakfast should have had more choices with the price we were paying for the room.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : It's in a quiet area and had a great view, which was exactly the same view you can see on the photo. The room was spacy, spotless clean and the shower, toilets were the top quality in Italy.
  : You can walk down to the Amalfi center or up to Ravello both in about 30min, but you must use taxi from Amalfi at night. The problem is taxis are too expensive.They offered us 60 for 10-minute ride to the hotel, so taking the bus to Pontone bus stop is the best way to get to the hotel.