Heaven Beach Sarandë

Wonderful
Traveller Type: Family with Young Children
  : The location. Spacious rooms. The renovated rooms are very nice with a good bathroom and shower. The staff is very dedicated and always there to help and make your stay pleasant. Nice beach, resto and bar. Top service.
  : You should upgrade the bathrooms in the non renovated rooms if you want to attract foreign tourists.Try to work on the salty water from the tap problem, there should be equipment to desalinate water.

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : Awesome sunset view from balcony. Beach front.Parking facility. Staff was helpful and willing to arrange for anything we asked for
  : Room initially booked although showed Kitchen, it was not usable and we had to shift to a double room and pay more for a better Kitchen. Rooms some how are not well prepared, tiny things like - drain in shower was partially blocked, no shower gels, no knife, cutting board. Also watch out for mosquito

Very Good
Traveller Type: Traveling as Couple
  : Location is the best. Amzing private Beach. But not too far From Ksamil and saranda
  : Bathroom is not ideal to say the least but there is hot water and serves its Purpose

Very Poor
Traveller Type: Family with Young Children
  : easy access to the sea, hotel in quiet area.
  : The view on the parking lot with plastic bags and construction waste. view on unfinished works downstairs. Strong and persistent smell coming from the bathroom. The room and especially its immediate surroundings were not clean (cigarette butts, plastic glove, food scraps). It looks like the hotel needs some maintenance and there is a need to tidy up around. The breakfast was barely edible. Even bread and omelettes were not good. The staff was collaborative and polite at the beginning but then some became arrogant once we expressed our dissatisfaction. So we left after the first night without being reimbursed for the three other nights.

Disappointing
Traveller Type: Solo Traveler
  : The private beach is the main selling point for this facility. It is basically secluded from the busy areas of Saranda and although that meant you needed a car or had to hire taxi service, it was nice to have the peace and quiet there at night,
  : This is really a beach with a hotel. Staff is mainly concerned with the daily beach concessions and bar operations. There were numerous amenities listed on the web site that just simply did not exist or that the staff did not seem it to be important to provide. I had the triple room: no TV, no bidet, no mini bar, no dining area, no desk (all these are listed in the online description). The kitchen had only one pan and very limited utensils and dinnerware. There was no kettle for making tea or coffee. The included breakfast was good however you were charged 2 Euro for coffee (as coffee came from the bar). These complaints could have been so easily addressed for the most part -- how difficult to provide at least an electric kettle?

Wonderful
Traveller Type:

Wonderful
Traveller Type: Family with Young Children
  : The location was like a little paradise, staff was very polite, trusty and helpful, best service we had. The food was delicious. The place is like a hidden gem.
  : The bathrooms was a little small.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : Right at the beach and a spacious room with great sea view. Good airconditioning and big fridge.
  : It has a private pebble beach where it is rather difficult to leave the water. The coffee isnt included in the breakfast.