Carlton Oaks Lodge Ascend Hotel Collection

Very Good
Traveller Type: young couple
  : Kind of peaceful except the above room that was hosting a rodeo and royal rumble at the same time while bowling ball dropping sounds.
  : Never saw anyone in check in office. Security guard checked us in and for 4 days never saw anyone inside. I tried calling the front desk at one point and no one ever answered, sent to voice-mail. My call wasn't important enough to leave a message, but the fact I never saw or talked to any front desk person was odd. I tried to check out of my room in the office 4 days after I checked in, and you guessed it was locked and no one to be seen. It was a good thing I didn't drop the key cards in the drop box yet due to the fact that I had to return to the room to scan the check-out qr code. That won't keep me from going back, now I know how it works. It was a nice stay other than the circus combined royal rumble going on in the room right above us for 3 days straight with almost no breaks. Sounded like dropped bowling balls and horses running around. The hotel was quite empty so was wandering why we were put right under another checked in guest room. The hotel was like 90% vacant and God as our witness, the room was so loud. As I wanted to change rooms, no one was in office or answered the phone.

Good
Traveller Type: review category business travellers
  : Perfect local location, beds are very comfortable.
  : Still no microwaves!!! Crazy, this is the only Hotel I've ever been to that had no microwaves!!!

Wonderful
Traveller Type: family with young children
  : The pool was perfect, water was warm and clean. Location was quiet and relaxing. Food and service from Donaven was great.
  : The beds and pillows were very hard and uncomfortable.

Pleasant
Traveller Type: solo traveller
  : Reasonable price compared to others in Santee. It's on a golf course and view rooms are available for an uncharge. Free parking.
  : The facility is showing some age and the amenities are slipping behind modern standards

Good
Traveller Type: family with young children
  : The location. Easy check in at 1a.
  : The rooms have hardly any lighting.