Hyatt Place Santa Barbara

Pleasant
Traveller Type: Senior Traveler
  : The shower

Good
Traveller Type: family with young children

Wonderful
Traveller Type: Senior Traveler
  : nice spacious room and handicapped accessible

Good
Traveller Type: family with young children
  : Clean rooms
  : Breakfast is very poor

Disappointing
Traveller Type: family with young children
  : Pros: - clean - comfy - good breakfast- nice look
  : Cons: - loud piping system (someone showered at midnight and we were awake for an hour cause it was so loud. 70dB)- lying manager (really rude guy) - breakfast is only until 9 am on weekdays - location is terrible

Very Good
Traveller Type: young couple
  : The staff kept the place clean. They were very nice. The breakfast was very clean and good.
  : Location wasn’t the best but was fine. About 10 minutes away from the busy part of State Street.

Very Poor
Traveller Type: young couple
  : Breakfast was decent. Thats it , I will NEVER stay or EVER recommend this hotel ! The plumbing was horrible. The bathroom sink was clogged took 40 minutes just to drain.
  : The staff night staff were basically kids . The GM was extremely rude and uncooperative . Upon our arrival, we witnessed another woman very unhappy and arguing with the staff about another problem she was having with the hotel …. The room was so small and basic, no windows to open or balcony . Couldn’t enjoy the fresh air .Not even worth half the price they charge . And the bathroom sink clogged each time . My husband had to show the young girl/staff how to light the fireplace outside on the patio. She had no clue what she was doing when trying to light the gas fireplace. My husband had to do it himself because she was afraid and told us she had never done it before. It seemed as each time we went downstairs to the front desk. Somebody was there arguing or complaining about the hotel and the service. One man was angry that he had been calling the front desk for over 30 minutes and nobody answered the phone. The Staff is not customer service friendly at all.

Very Poor
Traveller Type: family with young children

Fair
Traveller Type: young couple
  : Location and proximity to the freeway.
  : Rooms were not kept well. We found a toilet paper roll on top of the lamp. Housekeeping didn’t even notice it. Shower had super low water pressure and no hand shower so my wife had to use shower caps. The room we got was really cramped up and we had called in to ask for a room with better plan to accommodate our dog bed but they didn’t care. And put us in a room way in the back. Their “complementary” EV chargers didn’t really work and we had to move the car to multiple spots to find the one that worked.

Very Good
Traveller Type: family with young children
  : It was very clean and the rooms were spacious
  : How clean it was and nice the views weren’t the best fwy, truck stop but the hotel itself was very nice.