Villa Anna Whg. 53

Poor
Traveller Type: Traveling as Couple
  : Good location close to beach, shops and restaurants
  : We arrived on a Sunday mid-afternoon when the office was closed. The apartment contained no towels, no details for connecting to the internet and no instructions for finding and accessing the car park. And there was no reply from the 'out-of-hours' contact phone number provided. The company (Duggen) also left no forms for filling in our contact details and no hand sanitiser (despite pre-instructing us to use those in the lobby as COVID precaution). When my wife phoned a couple of days later to politely register these problems the woman who answered the phone showed no interest in what we might wish to say, was dismissive to the point of rudeness, and hung up the phone. Also, the apartment itself was very small and the bathroom tiny.