BetiJai - Basque Stay

Pleasant
Traveller Type: Family with Young Children
  : the apartment was nicely decorated. beds were decent in comfort level. it was clean but host had a bad attitude. Pain in th butt to get keys etc. and all the rules to clean or be chargedbbextra were a damper on the vibe.
  : the keys are not anywhere close to the apartment. We had to pay a taxi to drive us around town to get them. They make you throw out your own garbage - clean dishes- and tidy up before you leave or they threaten to charge you. Totally taking away your happy vacation vibe. They also place a hold on your card for 48 hours +- after you leave to make sure you did. I also asked for a 1 hour late checkout because our flight was very late and the host said No and was beyond rude about it all via WhatsApp. In the event that you wanted to store your luggage you had to take all of it to the main office which closes at 5pm and after that they have no other option for you nor do they care like they told us. Also, had no beach towels- umbrellas or chairs:(

Wonderful
Traveller Type: