Sanremo Inn

Poor
Traveller Type:
  : The location in the middle of the center.
  : The air conditioning was not working and even promised to be fixed it didnt happen. And the service / communication with the host was not that easy and great. Got one time for check in, not a time slot, resulted in much waiting time.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children

Poor
Traveller Type: Family with Young Children
  : Location central
  : No hot water, no prior information on this. But instead the threat that if you were not there by the arrival time given by the reception, the booking and the advance payment would be gone. Impossible! Bad internet, always slowing down. Bathroom small.The many positive reviews are very similar. Suspicious.

Very Poor
Traveller Type: Traveling as Couple
  : It was clean.location was great
  : I am writing this on behalf of my parents who are in their early 70s. Check in for them was the most stressful experience they ever had. First of all, it is stated you need to book a check in time. It says check in was 3-7pm. The lady said only 2pm or 6pm due to her having an appointment.due to train delays they were a half hour late and she was so rude and unkind to them and told them she would not wait for them and told them she had no time. They were left out on the hot sun to wait for her for 3 hours. She did not apologise. Never again. They were so upset and so worried and it started their holiday so bad.

Good
Traveller Type: Family with Young Children
  : Wonderful location.
  : The breakfast, the bathroom, and the loudness of the room.

Very Good
Traveller Type: Traveling as Couple
  : This B&B is extremely well located in the heart of Sanremo, next to plenty of restaurants and shopping, and walking distance to the beach. The room was well appointed and comfortable, and our room had a very large terrace - we dont know if other rooms also had terraces. We thought the room and B&B had great security with locking doors at street level and at the residential level, in addition to individual rooms. Breakfast was provided by a nearby cafe on a voucher basis provided by the B&B, and was very tasty. Unusually for an historic building such as this, an elevator was part of the original design and was very handy in getting our luggage to the second floor.
  : Check in was required by the Manager to be by appointment, which can be difficult when travelling in a foreign country. Messages had been sent to us by sms and by WhatsApp and although we responded to the sms message that 4.30pm would suit us, the Manager responded by WhatsApp advising that checkin would be at 6pm. As a result, we sat at the railway station from 4pm to 5.30pm before taking a taxi, given that we did not know what facilities we could access if we arrived any earlier with our 5 pieces of luggage. Check in went reasonably smoothly, although we we were very surprised that the manager insisted on a cash payment before providing any access to the room, given that we had provided our credit card details when making the initial booking. The Manager had advised us of this requirement when advising us of the check in appointment. We were given a receipt for the payment the following day which I noticed signified that it had been an electronic payment. However, we were grateful that we had some evidence of our payment. Check out is listed for 10am and we were also surprised that the B&B would not let us leave our baggage on site, while we had breakfast. As a result, we left our baggage in our room until checkout time, and then left. It did not seem to serve any purpose other than not allowing housekeeping to attend to our room prior to our checkout. The provided coffee capsules were excellent.

Good
Traveller Type: Solo Traveler
  : Great location in San Remo. Just in the middle of the mainstreet. Large room.
  : The aircondition could not cool down the room. It worked mostly as a fan. The shower door was not easy to close and could be better.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Beautiful, clean, modern big room, with air conditioning, little refrigerator, very good location in the city, but you have to walk a lot from train station. Breakfast was at a nearby caf and was kinda okay. Restaurants and beach within few minutes. I really recommend Restaurant Spaccanapoli.
  : We received like 5 not very appropiate text messages the day before our check-in. It was very frustrating, because we were in Switzerland hiking, checking my phone was not a priority. I wrote in the evening via booking.com when we wanted to arrive, but knowing italian train services, a delay was likely. We traveled from Zermatt to Sanremo, which was a very long day with trains and 6 connections. The manager insisted I should only write via text message the wanted appointment for checkin, and she wrote we can only pay in cash. (this information was not on Booking). We could not reach the train from Milano, we arrived 3 hours later, getting a new appointment was a negotiation, however we just went there 15 minutes earlier as discussed. Checkin was smooth, and she was friendly in person, but these messages were very stressful. Checkout was easy with no problem. The caf was lovely, but breakfast is a coupon with only one drink and one bakery option, which is not very much in the morning. I understand, it is not a hotel, and there is no reception, but I received asap answers on Booking "not to write there". If you are in Switzerland as a traveller, you only have internet connection at hotel or facilities, and texting, calling is very expensive. I already wrote our plans, but arrival did not depend on us, trains are always delaying...