Nyala Suite Hotel

Very Good
Traveller Type: Family with Young Children
  : Really nice hotel and a nice warm pool. The rooms were clean and beautiful with enough space. Had everything we need. The morning buffet had multiple baked goods, eggs bacon etc.
  : A bit hard to get to citycenter. Managed to get a taxi down but not back up to the hotel so approx. 1km normal walking and then 500m straight uphill, which was not so pleasant.

Disappointing
Traveller Type: Family with Young Children
  : Swimming pool, the view
  : We had two sleep with three people on the double bed , they charged us 18 for the service at hotel for buying one beer ,pizza and coffee, bad smell in the room

Poor
Traveller Type: Family with Young Children
  : Staying at this hotel was better than being homeless.
  : Our room was not ready when we arrived at 3:00PM (15:00). We immediately went to the pool, which was nice, but the lifeguards were looking at their phones 90% of the time. Not super safe. The worst part was the dibilitating BLACK MOLD growing on the ceiling by the air conditioning. My wife is asthmatic and woke up with vertigo. Our 4 year old son had to help her to the bathroom in the middle of the night, because she could not walk straight. We only realized the mold when we woke up just before checkout. When we brought this up to the front desk, she brushed it off as "condensation". I'm adding photos to prove it was in fact black mold, with a very common side effect of vertigo. She offered a "sorry" after my wife had to speak with her in italian to explain the brevity of the situation. Black mold can cause cancer with enough exposure. She was sick all day and slept our entire 6 hour drive to France. It took her 24 hrs to feel better after the black mold acute exposure. Beyond this, the room was out-dated, the couch cracked and uncomfortable. The bathroom spa shower did not have enough pressure to work, and the spa jacuzzi was filthy. When we turned it on, previous guest hair came out and our children were crying. The playground seats stained our kid's bathing suits. The indoor playroom is now just a laundry room. The cappuccino was made by a robot and it was....ok. This was our least favorite stay in all of Italy. I hope they can take this feedback to make the hotel as wonderful as it could be. Definitely not worth the $289 we paid.

Fair
Traveller Type: Traveling as Couple
  : The staff was very kind.
  : For a four star hotel, the accomodation is surpisingly unfit. The room equipment is old, Ac doesn't work, shower cabin door is almost broken. The garden is not looked after well. The internet connection is very poor and interrupting.

Good
Traveller Type:
  : Nice pool, room size, balcony
  : A lot of levels, long walk to rooms

Very Good
Traveller Type: Family with Young Children
  : Hotel itself was nice, swimming pool good, room looked a bit tired. Staff friendly, breakfast and evening meal very nice.
  : Just a little bit out of date.

Very Good
Traveller Type: Traveling as Couple
  : The breakfast was very diversified and delicious, after check-out we could profit the swimming pool and the staff was very friendly. We could also park the car at the hotel and free of charge. The bedroom was pretty nice, big one with a big bed also, everything inside was nice, with palms in front and big windows. So The impression of the hotel was pretty nice
  : Just one small deception (if we could say) : the bathroom date a bit and the shower vas very narrow. I think it's closer to 3 stars then 4, but just need to refresh some pieces.

Good
Traveller Type: Traveling as Couple
  : Property had a view from the balcony suite Balcony was big Breakfast fantastic
  : Hotel is tired Pool was dirty

Good
Traveller Type: Family with Young Children
  : we spend holiday good,
  : but we go to Nyale for beach and swimming. And the way to the beach was hard for family with 2 chd. It will be good that there wil be shuttle to the beach