Touchstone Hotel - City Center

Wonderful
Traveller Type: solo traveller
  : This is your no frills type of hotel at the heart of San Francisco. Walking distance to the attractions in the downtown area and very close to public transport and good eateries. The staff was also fantastic! They would try their best to help you with everything.

Very Good
Traveller Type: family with young children
  : The staff was very helpful and kind to meet with your expectations. Though our room was located on the road side, the noise from the street wasn't too much.
  : Though we didn't need it during our stay, an airco may be welcome on hot summer days.

Pleasant
Traveller Type: group

Very Good
Traveller Type: family with young children
  : We enjoyed our stay at Touchstone in San Francisco. It is SO close to Union Square - but much less expensive. Everything was just as advertised. There are no "frills" here -- but absolutely nothing to complain about. I thought we were 'downgrading' a bit and saving money -- but everything was good quality/clean/etc. All of the people behind the desk were very friendly, helpful, and quick. *I had seen a picture of a room with two twin beds and the room looked VERY small; I was a little concerned that our room with two doubles would be small (and that the pictures looked deceptively not small); being so close to tourist city center - that would be fair to have small rooms; however, our room very a very reasonable size, two closets, a nice little desk and chair; and a decent bathroom. Our room was next to the elevator which concerned me at first - while I did hear the machinery of the elevator a couple times during the night - there was no loud talking, or otherwise people making a lot of noise from the elevator and walking down the hall. It is a small hotel - with its door in between two restaurants, but we found it with no trouble at all. The parking they mention: they have a discount at a parking lot about a block up and half a block down a side street. I still consider $30 a night expensive since I'm already paying for the hotel! -- but it's MUCH cheaper than other hotels or finding a parking lot nearby. They were also friendly and we had no issues.
  : There was nothing we didn't like. They weren't the fluffiest towels, largest room, or comfiest beds -- but they were good clean towels, a fair sized room, and comfortable beds.

Wonderful
Traveller Type: solo traveller
  : Great central location with an excellent staff on hand at all times. The room was spacious and comfortable. Very good value for money.
  : Occasional noise from the street, usually shouting but that's to be expected given the location near Union Square.

Disappointing
Traveller Type: young couple