Riftswood @ Ruby

Good
Traveller Type: Traveling as Couple
  : Location, facilities, easiness to access
  : Bathroom mirror

Very Good
Traveller Type: Solo Traveler
  : Very nice 1 bed flat and very close to beach and pier. Tastefully decorated and modern. Kitchen has all the essentials: pots and pans and utensils, fridge, kettle, toaster, microwave, tea bags, sugar, salt, nespresso pods and Krups Nesporesso machine + many ringed Gas stove and oven. Living room with nice sofa, dining table and TV. Good bed and pillows warm fluffy rug in bedroom.
  : Main issues were: Got cold at evenings/night, even with heater on maximum and flat being double glazed (Apr, but outside temp in evenings and at night was 2degC). The floor of the kitchen and bathroom were ice cold and I didn't have slippers! The max temperature of the thermostat was 21.5degsC, yet still too cold Have to give a big deposit, with punitive 10 charge you don't get back or pay 15 for a waiver with 500 excess: I do not expect this hidden extra charge from booking.com nor have to worry about this before arriving. Once booked I don't expect to get emails and text messages saying I have to pay extra or my booking will be cancelled!! Despite these charges, there were overall small decorative issues. More seriously, were the broken floor tiles in the bathroom at the entrance, which should have been fixed immediately as they are potentially dangerous. Other small annoyances: *TV has no smart features so can't watch Netflix/Disney/PrimeVideo etc.. *Double bed is in fact two single beds mattressed with seam in middle! *small gap in blinds so even when closed in principle people can see into bedroom and onto bed from street! *Too many cushions on bed! *All the pots and pans are non-stick, yet the utensils provided are all metal! *no recycling or food waste bins

Pleasant
Traveller Type: Traveling as Couple
  : location
  : the constant barrage of emails from host and stay

Very Good
Traveller Type: Traveling as Couple
  : its location in Saltburn, its a ground floor flat and that its dog friendly.Tea and coffee left for guests use, likewise salt & pepper.
  : Theres no curtains in the bedroom and vertical blinds do not keep out the light sufficiently (and theres a immediately street lamp outside). Why are there five cushions in the bedroom?No coffee table in the sitting room so nowhere to place your drinks, papers or books etc, though there are six cushions!The floors tiles in the entrance into the bathroom have now substantial cracks and a dip in the flooring that is a safety hazard I cant believe hasnt been sorted yet. (Weve stayed here before).

Very Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : Comfy bed
  : Smoke alarm dangling from ceiling fixing no battery bad leak from upstairs shower We had to clean it up using the towels asked for a cleaner to come no one came

Very Poor
Traveller Type: Business Traveler
  : Nothing
  : Everything

Very Good
Traveller Type: Traveling as Couple
  : Location
  : The back outside area

Wonderful
Traveller Type: Traveling as Couple
  : Great location, clean & managed to park on the street outside. Lovely little place for us & the dogs .
  : The above apartment being vacated at 5:30am on the Sunday morning. Not the hosts fault , but just to be aware. A few paint touch ups required and weeding in the yard.

Good
Traveller Type: Traveling as Couple
  : Good location good bed
  : Bedside tables too low. Shared locking of outer door, security of inner door. Inner door should have more secure lock. Shower wand didnt work. No wardrobe or storage place for clothes.