Estancia Enchantment

Wonderful
Traveller Type: Family with Young Children
  : Very spacious and has everything you need to feel like home.
  : Lack of communication with Vacasa customer service. When we arrived the front door keypad was dead but the door was left unlocked and we were able to enter. We contacted Vacasa and they told us there's a spare key in the lock box but customer service gave us the wrong code for the lock box so we couldn't open it to get the spare key. Spent the whole afternoon and evening trying to get someone to help but no one came. Luckily we had a screwdriver and ended up replacing the keypad batteries ourselves. Also lots of crumbs on kitchen floor area when we arrived. (We should have taken pictures). The next morning we finally got a text from the property manager. He came by and apologized for the inconveniences and sorted everything out.

Good
Traveller Type: Traveling as Couple
  : Location was great. The layout was good. Nice balcony with barbecue. The kitchen was well equipped.
  : The first 11 days were quiet. But, the last 3 days people moved into the unit above us with kids that were jumping around and dribbling basketballs at all hours (very noisy and annoying). The mattress in the king bedroom was old with hills and valleys (not very comfortable).

Wonderful
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Very Good
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Very Good
Traveller Type:

Fair
Traveller Type: Family with Young Children
  : The size of the and amenities within the place was great. They had lots of games tv cable WiFi a good size kitchen. It was nice to have 3 bathrooms. The pool was nice
  : Pretty dirty the patio had food crumbs all over. In one bed room the sheets looked dirty. There were lots of items that were either broken or on the verge of breaking a kitchen chair leg felt like it was going to break if anyone tried to sit in it. There was a glass window missing in the tv stand one of the bulbs in the kitchen was burnt out. The fan in the master bedroom didnt work, a lamp in the master didnt work either. A couple door knobs felt loose. The patio furniture was stained. The fan in the master bathroom would either stay on and not turn off or wouldnt turn on with the switch. There were chunks of dust hanging from the bathroom fan.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : Not a motel with foods
  : The beds were not as comfotable as i expected...i was in the king room. Our a/c broke, but i was given a refund for that which was more than adequate.

Wonderful
Traveller Type: Traveling as Couple
  : The layout of the condo. The quiet atmosphere. The pool. The walk-in showers
  : The enormous taxes....queen bed was very uncomfortablr

Wonderful
Traveller Type: Family with Young Children
  : Only thing I would change is checking/checkout. Kinda of early checkout, and also late check in.