Hotel Bassiana

Very Good
Traveller Type: Traveling as Couple
  : Very helpful staff. good restaurant. very nice surroundings

Wonderful
Traveller Type: Solo Traveler
  : Stayed here before so knew what to expect. Great location, comfortable parking. Kind staff. Got a breakfast package since I needed to leave very early. Great option. Clean, large and modern bathroom.
  : The room is a bit worn down because of the age of the place. Some carpet renovation would be great. A proper chair would be useful for being able to work at the desk. I did not like the main light in the room. Very white and not strong enough. Warmer light with more power would be better. No English language channel on the cable TV and Euronews is not available.

Wonderful
Traveller Type: Family with Young Children
  : Our room was facing a main road and we visited in a heat wave but the room was thankfully air conditioned and we didn't really hear the road through the closed window, just a few motorbikes. Friendly and competent staff that were always helpful and answered any questions. Bar has a nice terrace and service is efficient and quick. Pool and sauna area are clean and inviting. There is an infrared and traditional Finnish sauna. As I have had other experiences in Europa, we asked and were informed clothing was optional in the Finnish sauna. Sunbeds are provided for free but there was no bar service poolside. The location is ideal to walk to the spa, go shopping or visit the town center. The hotel is also family friendly and breakfast is very good and accommodates a range of choice from fruit to continental and is served between 7 & 10 a.m. We thoroughly enjoyed our stay and would return to this hotel.

Good
Traveller Type: Solo Traveler
  : Pool,buffet at evening,parking-minus-poor soundiso,rioting children in next room till after 24:00.

Disappointing
Traveller Type:
  : Location was good and free parking space is provided. Dogs are allowed in the hotel.
  : I stayed 2 nights at the hotel, and both evenings I had to have a shower in COLD WATER which is unacceptable in a 4 star hotel! I signalled it at the reception but they did nothing about the problem on the first day. After I told them the problem a little harder on the second day and that I want to talk with the hotel director, immediately I had hot water in the room. Very interesting. Perhaps they want to save money on gas. The air-conditioner is practically useless in the rooms! Be aware of this, since on the top floor the rooms get very hot during Summer. I HAD NO CLEANING at all after the first night in my room, but they still counted money on it. The answer was that maybe I did not notice that the cleaner was in my room. This answer is ridiculous, since the trash-bin was not emptied, the dirty towels what I put on the floor was still there, and my bed was not touched by anybody. There is no soundproofing on the room-doors, so you can hear everything whats happening at the corridor outside. There is no water-heater in the room either. I DO NOT RECOMMEND THIS HOTEL to anybody! It is clear that this hotel does not deserves the 4 stars as stated.

Poor
Traveller Type: Business Traveler
  : Location.
  : Ratio of service and a price is not fair. Price for one room was 104 Euro and for this amount you expect much higher accommodation, service and breakfast, what was not case here.

Good
Traveller Type: Business Traveler

Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Solo Traveler
  : I have been here many times, I still like the price and the service. Breakfast nice and lots of food to choose from. If the wellness area is not overcrowded, you can enjoy the facilities.
  : WiFi was down one afternoon until the next morning. I did not really need it but still frustrating. Restaurant was not working, unless you had booked halfboard. The sauna area could be refreshed during the day, beacuse in the afternoon it is used, smells bad and needed to be cleaned.

Good
Traveller Type: Traveling as Couple