Hotel Gerberhaus

Wonderful
Traveller Type: Family with Young Children
  : Nice location. Very well presented and helpful staff / owners
  : Nothing to dislike

Wonderful
Traveller Type:
  : Quaint hotel with very good location in the old walled city.
  : Staff was not very well versed in the city history.

Very Good
Traveller Type: Family with Young Children
  : Location is incredible. The inn itself is rustic and beautiful. Staff were warm and generous and very friendly. Went above and beyond in making us feel at home. Great breakfast.
  : Beds werent the most comfortable but the rooms were very nice.

Wonderful
Traveller Type: Family with Young Children
  : Great location, friendly staff. Beautiful breakfast spread. Cute rooms. Beautiful garden with outdoor seating.
  : The beds were a little firm, but I would still stay there again.

Very Good
Traveller Type: Traveling as Couple
  : Nice location. Good breakfast included. Friendly staff.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Very pretty & room was decorated nicely.Staff was friendly & helpful.
  : They ran out of breakfast food before end.

Very Good
Traveller Type: Family with Young Children
  : Good location within city walls.Real old world charm.Super friendly staff.Fabulous breakfast.On-site Parking available at a charge
  : Only that the towels and soft furnishings are very tired.

Very Poor
Traveller Type: Family with Young Children
  : There is NO liking this hotel!!!!! I had to pay in advance for this room :330 Euros on 16 Sept. AT lot of money!!!!!! Gerberhaus Hotel in Rothenberg am Tauber, should be removed from your list of hotels, to protect your reputation. I notified hotel owner by phone on date of arrival that we would be late due to delays at Frankfort Airport. She said I had "no reservation", and was very surly, When I told her that indeed, I did have a reservation--- she stated, if I did, and I arrived late, I would have to come in through the back gate if I arrived after 4pm When we got there at 4:30 the hotel was locked, I walked down a hill-- up another, and finally after another hill climb got to the hotel's back gate, built into a very high wall---one no one can see over. I am 83 years old with a heart pacemaker, and this was not good for me. She is lucky I didn't die on the sport, for she would be facing a huge lawsuit. The gate was locked too. Neighbors who were in the alley by the gate tried to help, but to no avail. We had to stay at another hotel down the street. I was still charged for this room. This nasty lady should be run out of business. I suspect this not the first time she has done this, as the businesses I inquired around her with my efforts to locate her, told me "she does this all the time". One of these days someone like me will die in her back gate alley. I should have the cost of the room (I paid in good faith) returned to me. I will contact every source available to report this fraudulent hotel. No one at Booking.com was helpful. Does Booking.com even care?????????? Dorothy DOLL
  : Anyone booking here should have their head examined>

Very Good
Traveller Type: Family with Young Children
  : Very comfortable and lovely host. Old worldly charm and fabulous location. Able to park the car on site was very convenient.