Licia Guest House

Disappointing
Traveller Type:
  : Very bad connection . Poor wifi that made difficult the access the the apartment

Wonderful
Traveller Type: Family with Young Children
  : Clean,room and bathroom size is great ,quiet ,there is a bus near and a supermarket .great
  : Elevator is very small

Very Poor
Traveller Type:
  : Location is good, supermarket and restaurants are nearby.
  : Toilet wasnt working as we checked in. We asked the staff for help but they didnt come until the next day and we have to go out every time we wanted to use toilet. Property is located on 6th floor and elevator had problem every single day, sometimes it doesnt work for a whole day, sometimes several hours and we have to climb 6th floor by feet.

Pleasant
Traveller Type:

Very Good
Traveller Type:
  : Very clean, beds comfortable, fresh sheets after 2 days
  : Little farther from metro stop than preferred;Would have been nice if we could have stored luggage there before checking in

Good
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Business Traveler
  : Great location.
  : Bad customer service, never pick up phone calls. No shampoo not water available.

Pleasant
Traveller Type: Traveling as Couple
  : The place is spacious and clean and close enough to the subway station. However the double bed is just two single beds pulled together and can be uncomfortable to sleep on. No fridge or other amenities are provided in the room.
  : We booked the place last minute and were on the go for most of the time the day before checking in with little internet access. We reached the property during check-in time and realized that the property only offers self-check in with no option to show your ID to the reception (which is non-existent). They provide the instructions for check in with a video and a pdf (for which you need internet of course). You can access the building door only using an app (requiring internet) and we had a lot of trouble entering since our internet connection was bad (fortunately somebody opened the door for us). The key that they provided to enter the apartment never worked to open the main building door so we were constantly struggling to enter. First time that I experience something so complicated in Rome or other parts of Italy (I'm Italian and I travelled quite a bit in the country). Having a self check-in process is useful as an additional option especially when you reach a property out of the check-in time but cannot and should not be the only option (yes it's required by law to show IDs but you can make a copy of them during the check-in process like every other property does). To complete our stay, the people living in the building are clearly upset that this guest house is in their building, I'm not sure what kind of awful experience they had in the past. We had a person shouting at us (literally shouting and cursing) that we had left the door of the elevator open (we had just taken the stairs to go down and it was not us since we did not even use the elevator but the person would not hear any explanation just kept on shouting and complaining about the people on the 6th floor). Other people were unfriendly and not polite. Very bad experience overall and the room is not worth the hussle if you just wanna have a pleasent and relaxing stay in Rome.

Good
Traveller Type:

Very Good
Traveller Type: Business Traveler