La Casa dei Sogni di Serena

Wonderful
Traveller Type:

Good
Traveller Type:
  : Location. Very close to the Vatican
  : Keys didn't work. Instead to use main entrance, I have to use another entrance with a huge stair that made us very uncomfortable when we had to leave the place.

Very Poor
Traveller Type: Family with Young Children
  : Nothing at all
  : Please dont bring your family here!! I brought my four kids here and i immediate regretted it. Even though it was so close to the Vatican, it was not clean, it has black mold, the dishwasher does not work, the washer for clothes is not working and spilled water when you opened it. You put your clothes, no matter the program after hours of waiting you open it and the water pipes spill water out like a River and the clothes arent even clean. my family spend hours cleaning it with our own towels. We called Serena and they did not have the decency to leave more towels, and left us with no cleaning products. the kitchen does not have the basic necessities, not even dish clothes dry the dishes. When we had issues, Serena was very unhelpful. My kids and I left with congestion from the black mold. The beds were questionable and we were so disgusted to sleep on them. The place was horrible in and out . When we first arrived, We waited for them to show up with the keys, but it took hours in the heat of summer.

Poor
Traveller Type: Family with Young Children
  : no break fast provided. location very interior.
  : not clean, no kitchenet, very interior, no hot water.

Good
Traveller Type: Family with Young Children
  : It was close to Vatican
  : The sofa needs to be repaired, makes noise when you move in it

Good
Traveller Type: Traveling as Couple
  : Location, Terrace, there is all necessary.
  : The windows are closed fully

Poor
Traveller Type: Family with Young Children
  : + Good location close to the Vatican+ A place to sit outside (but only one chair)
  : - The appartement smells of mold- The cleaning isn't good enough and the table cloth outside is directly filthy- The apartment is very run down and would need renovation- Not enough glasses and other kitchen equipment- Only 3 kitchen chairs and only 1 outside - all very uncomfortable- 5 doors/gates to pass to get to the apartment - if you follow the hosts directions(Tips to guests:If you follow the hosts video how to get to the apartment, you use the keys in following order: blue - yellow - "shiny" - pink - big (apartment door)The yellow key can be a bit tricky. Insert the key and then pull it out very slightly, and it should work.You don't have to use the hosts video how to get to/from apartment. If you take left leaving the apartment, you have a shortcut to Via delle Fornaci. You will have to pass a high staircase, though.) - No change of towels for 8 nights- Not enough toilet papper- Very filthy spunge for washing dishes- The washing machine belongs in the scrap yard- No kitchen towels- The bed sofa is uncomfortable and noisy- The double bed is very hard, like sleeping on a ironing board- The host was very unhelpful when we needed help with taxi to the airport

Very Good
Traveller Type: Family with Young Children
  : Confortable, near Vatican City and Metro Station Occtavino
  : Hot Water was not too Hot

Good
Traveller Type: Family with Young Children