Quality Inn & Suites - Rock Hill

Very Poor
Traveller Type: family with young children
  : nothing

Fair
Traveller Type: family with young children
  : The Room was large, the beds were very comfortable, Staff were lovely and helpful.
  : The room and the hotel corridors had a very strong smell of cigerettes, the coffee machine was broken, the floors were mopped with dirty water so when the bathroom floor got wet it turned to mud, the sliding door was sealed shut so no fresh air at all. The bath/ shower filled with water while showering because the drain was clogged so dirty water came up. The hotel had a pool which was advertised but it was green and unusable.Breakfast was on offer but there was very little to choose from, and had often run out of stock.

Very Poor
Traveller Type: Family with Young Children
  : Location
  : It was filthy, scary, smelly. We had to wear socks to keep our feet from being black. Smoke alarm laying broken on shelf. Had to ask for towels.

Poor
Traveller Type: family with young children
  : The young woman at the desk was very friendly and helpful. Ms. Dot, the cleaning lady was very nice. They did give me a refund of 2 nights out of 3.
  : Worst hotel I have ever stayed at! My room was within 4 ' of an entrance door. Heard EVERY person coming and going. The door slams. chirping sound awakened me at 2:30 am. Went to front desk, the man there was no help and could NOT have cared less! Finally, I found carbon monoxide detector and took it down. Put outside near stairwell. Would you believe could still hear it somewhat faintly in my room?! It stayed there all night and I finally took to office at 11:00 am! Nobody removed it. Just kept on beeping! So, 3 hrs. sleep, ac noisy as hell, no pool and WORSE I had 2 figure out how to sleep, without the chirping! The ac was cold, however it was so loud, creaking, vibrating and when it shut off it sounded like someone kicked a metal wall! The floor was disgusting. I had on white socks. Within 2 hrs. the socks were BLACK with dirt showing each toe and heel! The pool was filthy. It had NEVER been cleaned from last year and pretty sure, not even then. Of course they said it was being fixed. The PATEL'S need to cough up some $$$ and maintain the premises! They don't have adequate employees! And THEY WONDER why they don't! ONLY cable TV. Who does that? Cheaply run and no regard for guests amenities! Will never recommend.

Very Good
Traveller Type: solo traveller

Fair
Traveller Type: review category business travellers
  : Facilities building needs cleaning, found crockroach in restroom. Towels had stains, we asked for another one, it never was brought even when we went to front desk was told laundry staff left, no apology. I guest l would be careful with picking hotel, git what l paid for. Would never go back. Bunch of crack heads around there..noisy people next door. OMG couldn't get rest on last night.

Poor
Traveller Type: family with young children
  : The Only positive this was that there were no bugs in the room.
  : Everything

Good
Traveller Type: young couple
  : The staff was super helpful and nice.
  : The bathroom fixtures were very, very loose. The entry carpet needed to be replaced worn down to the concrete floor in several locations , the pool was closed the entire time of stay. Remote for tv did not control the tv in our room. Minimal parking with lighting.

Very Poor
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : The place was filthy unsafe and in an extremely bad area - at 2 am there were still people milling about the parking lot ad roaming around - there was also a police car sitting in the parking lot - watching the activity
  : Everything