Quality Inn North

Fair
Traveller Type: solo traveller
  : Very convenient close to everything there’s a Walmart supercenter behind the hotel and then enough places to eat that you can just walk to it about five minutes
  : The “free” breakfast was atrocious. There was not enough food and nobody was keeping up with attending to stuff when it ran out. I literally had to go up to the front desk and ask them for some milk for the cereal.

Poor
Traveller Type: Business Traveler

Very Poor
Traveller Type: group
  : I didn't sleep all night because of the cockroaches I left before breakfast Will never ever in my wildest dream The chair in the room was broken there was no telephone I went out in the cold to the reception and he offered me to get in another room and I asked what's the guarantee that it won't be the same. Since my ticket is non refundable I didn't get my money back or any compensation. If you leave the comfort of your home and you get into a hotel and staying up all night because of fear of roaches and all you get is because is non refundable that's nothing they can do about it so disappointing
  : The room is full of cockroaches The beddings looked like is never being washed.The microwave is so old, the ironing board is broken anyway the building is older but the entrance is beautiful and clean you get to the room and such a disappointment

Very Poor
Traveller Type: family with young children
  : location staff was pleasant
  : the rooms were dirty with cigarette holes on the sheets and lamp shade. One room smelled like cigarette smoke. Lamp shades had bugs. For my family and I, it was not sleeping conditions. We left and went to another hotel.

Disappointing
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : Location
  : Everything! the tv didn’t work! The breakfast was cereal, pretzel, muffin, waffle and water down orange juice! They have NO DOLLY/CARRIER so you have to take your belongings to the room yourself! Our door was already open when we checked in! Dirty hallways.. the house keeper walked in on me while I was coming out the shower! Staff is rude and sink water smells like a dirty sewer! The clock in the room wasn’t working also ! It was very disappointing

Disappointing
Traveller Type: family with young children
  : I liked seeing my family. I appreciated the help provided by staff who booked me a room when Booking.com failed to update my reservation. And the staff member who refunded my card after seeing pictures of my horrible stay.
  : I didn't like the Booking.com didn't actually make my updated reservation with the Quality Inn North although they emailed me a confirmation. The first room smelled smoky and damp/molded. We checked in late after fighting hours of traffic and needed to rest before our Aunt's funeral. So, we were fine with switching to a second room which was a walk uup to the second floor. We ran out to grab food. Once we ate and were ready to shower, prep for the next day, and go to bed, we discovered the room was FILTHY. Opened the shower and it was dark gray dirty - floor, walls, shower doors. Tried to iron clothes, the iron plate was missing the top piece and the water spilled out the top. Tried to wipe the water off the floor with an extra towel and it came up with black because the floor was so dirty. Thankfully we travel with cleaning products in the car, so I spent an hour scrubbing down the bathroom & refrigerator, and disinfecting every surface. Showered and turned down the bed to go to sleep, and found stains on the linen and pillows. Thankfully we also travel with fabric disinfectant and pillow cases and a blanket. So slept in my clothes, wrapped in my blanket and put my pillow cases on the pillows. Then let us not forget the Groundskeeper who were mowing and trimming until almost 11 pm and back again by 6/7 am. Got up to use the bathroom in the middle of the night and roaches were crawling from cracks in the mold around the shower. The lock on the balcony sliding door was broken. so just a stick to stop the slide. So we put chairs in the way. The faucet didn't have handle. Microwave was dirty and rusted. refrigerator was dirty and rusted.Walls had stains. Alarm clock and phone was dirty and broken. The socket that the AC unit was plugged into was hanging out the wall. There was no kettle for the complimentary tea and coffee.

Very Poor
Traveller Type: family with young children
  : Absolutely gross. Water leak from sink onto floor. Shower was terrifying.