Hotel Presa

Very Good
Traveller Type:

Good
Traveller Type:
  : The location is amazing - view of the lake and mountains was spectacular. The hotel itself is very charming with lots of local history/traditions represented in the decor and architecture.
  : The staff was kind of hard to find, and some were a bit abrupt and seemed annoyed to have to answer questions. The notable exception was the woman who checked us in - she was really helpful and courteous! Overall, it was a very nice stay!

Very Good
Traveller Type:

Poor
Traveller Type: Traveling as Couple
  : Uns hat es in den Hotel nichts gefallen.
  : Fr den prchtigen Preis von knapp 70 ( ohne Frhstck), bekammen wir a dirty, cold and early 70s box style room. One could not even get around the bed properly because the room was so very small. The floor was sticky, the bedclothes were dirty As if slept in already... the pillows were stained a urine yellow. The room was supposed to have been a standard double bed room, but having spent several weeks using hotels and hostels in Spain and Portugal, we can honestly say that not only was the price and standard 5th rate but, the unfriendly attitude towards paying guests was astonishingly bad. The breakfast which we bought separately at the hotel consisted of a coffee, a piece of toast with butter, and plastic packed confiture! Additionally, the rooms were heated with a very small rusty electric oil radiator plugged into a wall socket! Furthermore, the bathroom, if you could call it that, was dirty, very unhygienic, and again a beige plastic style of 60s/70s type of decor!! Even more frustrating was the fact that the lights did not work in the room, fittings were loose, and again, not 21st-century standards. Many of these problems could be put down to a lack of simple maintenance and poor motivation on the part of the owners!!After complaining bitterly to the reception, etc... we got the room changed to a 'superior double!' Unfortunately, all of the experiences noted above were duplicated in this room... except that it was a little bigger. We are shocked by the rip-off attitude of the hotel and strongly recommend that you don't believe the advertising or pictures promoting the rooms and services. We have given our honest opinions to many hotels and hostels on this trip and were mostly satisfied with the places we stayed and for the prices we paid! The above comments are truthful and objective, and we advise Booking .com or any other travel organisation to review their policies of supporting such places!!!

Wonderful
Traveller Type: Family with Young Children
  : The room and the room view
  : The staff are not that friendly or maybe they are understaffed and so busy that they don't have much time to answer the queries of the clients.