Grecotel Lux Me Dama Dama

Disappointing
Traveller Type: young couple

Disappointing
Traveller Type: family with young children
  : Restaurants and bars staff are fantastic.Reception is good and ready to help.Beach spa good (except 1 lady - waste of time and money, try to go for Vikea and Anna. They are the best).Animation team for grownups - very well done guys esp Marta, Laurencio and Paulo.Option of a late checkout from one of the booked rooms (special thanks to Katina and Kristina for making it happen)——Adding minuses here as running out of space:Cleaning in rooms and corridors was a joke:Every day we had an issue with the towels and toiletries. The floors were not washed once during our 14 day stay, nothing was dusted (and the Covid is not an excuse for the hotel still using shower curtains - they are also not cleaned).The corridor on the 3rd floor was always dirty with glasses and disposed bags around the elevator lying and stinking there for days.The area around the kids pool was cleaned irregularly and the pool itself was quite dirty on several occasions (photos of the pool area were taken at 10am). The beach requires special shoes as it’s is full of rocks, the entrance to the sea is also very tricky. Not really suitable for families with small kids or elderly people.
  : Beware families booking Family rooms with garden/mountain view and checking the photos online: the photos are not of those rooms. The room 310 was dated and very noisy overlooking the road. There was a mountain after the road and zero garden - there is a hotel parking under the windows.The room was old and dirty. And hugely overpriced.We had two rooms booked: the second double one though sea view was located near the outdoor air conditioner engines and the noise was 24/7, getting very loud around 5am. Also the staff disposes glass bottles on that side of the street. So you get the glass noise around midnight and then a continuous and very annoying engine noise. Felt like we were living near the airport. So stay away from any rooms in the main building ending on 23 and all the even numbers with the garden view - you will not rest there and you will run home like we did. Just to get away from the hotel.The reservation manager managed to move us from room 310 to a double sea view 303 - a better option for smaller families and couples with renovated shower room and spectacular sea views.The thing is that the Family room cost us €1.000 mor for 2 weeks and nobody has reimbursed the difference. So you are being deceived booking a ‘nice’ Family room that turns out to be in a state of a hostel and then you are ‘kindly’ moved to a cheaper room. An absolute disgrace for a hotel of that standard. Needless to say that we wouldn’t consider the whole Grecotel chain in future based on this very upsetting experience (our previous trip to the Cretan Grecotel was fantastic). Also seems a strange pricing policy: EU guests get times better rates than people coming from the Eastern Europe and Russia. And another fat minus is the quality of a Kids Club: 6 animators doing close to nothing the whole day apart from the Kids Disco with the same songs and program. We’ve been to hotels with Kids animation and this one was the poorest in terms of the content.

Wonderful
Traveller Type: family with young children
  : I had a wonderful time here. The staff is super friendly, the hotel premises are really pretty, the beach is clean, the rooms are not new but clean and spacious. The food is unbelievable! Not once did I even think about going to a restaurant instead of the regular lunch or dinner: great variety of dishes, the quality is superb. Great location: it’s a rather short drive from the airport; the city of Rhodes is close; a great water park is just around the corner, and there’s also a small mall in the building next to the hotel. I also liked the evening entertainment programs. The water sports facilities (paid and free) are available right at the beach. Highly recommended!
  : This is probably a better choice for families rather than for couples that would like to have some privacy. Other than that, I didn’t have any problems with anything.

Wonderful
Traveller Type: young couple