Arbatax Park Resort - Dune

Fair
Traveller Type: Traveling as Couple
  : Room was very small. Despite the property is in a natural park, the bus service runs every 30 mins and not from all the locations, so you need to climb slopes anyway. No one briefed us about the bus service and also for the checkout,that we did very early in the morning, the receptionist didnt give us information and we had to go around the resort to find someone that could help,while carrying the luggages through the hills. The breakfast was very poor quality, with frozen croissants,not great choice,and despite the staff was behind the stations doing anything, when asked to make an omelette they refused it,because its not season yet. Facilities of the resort are poor,no proper gym available. Without a car, you cannot visit the surroundings,since the property is very isolated

Wonderful
Traveller Type: Traveling as Couple
  : to be honest when I booked I wasnt expecting to be a massive resort, its absolutely beautiful, unreal!
  : the fact, our parking was very far from the rooms, the options are limited as we had just a buss to get to the parking.

Very Poor
Traveller Type:
  : looked beautiful
  : food was appalling and staff lied about facilities that were available when they werent.

Pleasant
Traveller Type: Traveling as Couple
  : Great resort with many different typesof rooms to cater for most guests.Thank you for allowing to move to Borgo
  : Unfortunately Dune was not for us, after 1 evening we decided to move to Borgo Cala Moresca Arbatax as we found this part of resort more relaxing and more what we were looking for, travelling as a couple we prefer less of afamily atmosphere and more of a relaxed atmosphere with not many children.

Disappointing
Traveller Type: Traveling as Couple
  : The only great thing is the location and the design of the village. The village includes a natural park with animals which is worth to see. The coast is beautiful. Some staff is very friendly and helpful.
  : We have been sold a 4 stars resort but unfortunately its not even close to it, though we paid the price for it. We had to deal with a blackout for one night and we didnt have any hot water the next day. You are isolated from Wi-Fi and phone signal. Everything looks old due to a big lack of maintenance (pictures are most likely been taken when they first opened). The breakfast was just ok but dont expect a 4 star quality. We also heard 2 from the chef staff having an argument while they were cooking the eggs for us, then heard one of them swearing. We heard from other guests the buffet lunch and dinner was also quite bad as other reviews mentioned. To move around the village you have to get a very uncomfortable open roof old bus which is every 30 minutes until midnight only, the seats are extremely hot and sometime you are left under the direct sun while the driver takes his 10 minutes break, even with 37 degrees outside. Trust me, you must take the bus to move around the areas of the village as everything is uphill and not a short distance. They should have at least one every 15 minutes. They sell themselves as eco resort but we have seen metal ladders thrown on the rocks (dune side) and big parts of their plastic wharf inside the sea!! Some cleaners do not speak neither Italian or English. The manager of Dune was great but she looked overloaded of work and was rushing all the time, it really seemed they didnt have enough staff and the few were not properly trained. A member of staff was sanding down a completely rusted rail above the restaurant while people were walking under its toxic dust. The rooms smells mouldy and we could find some mould inside the wardrobe including dust inside the drawers. The phone in the room hasnt been cleaned for months as it had a layer of dust on it and the floor didnt look well cleaned and with hairs from previous guests. The basin was clogged.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : Excellent resort and beach access. Del Mare restaurant staff were exceptional which made the amazing food even better. All accommodation staff very helpful and friendly.
  : Drive through town to resort was questionable. Town unkempt and off-putting. House keeping did not refil water or tea/coffe during stay

Very Good
Traveller Type: Traveling as Couple
  : Amazing location and lushly covered with plants and flowers
  : The food was not very diverse and more like in the cantina vibe.

Poor
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple
  : It was a very cool location, easy beach access which was amazing, great access to different facilities, clean and tidy food
  : The food was very average (felt like a canteen), and the rooms were quite small, even though we booked a sea, hoping to have a better view of the water.Overall a great experience though!!