Omni Rancho Las Palmas Resort & Spa

Wonderful
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : very friendly stuff
  : The very misleading is not worth the money. They charge for so many different things. I don’t understand why to pay for parking ? that’s ridiculous!!

Wonderful
Traveller Type: family with young children
  : Easy parking, you could park your car just right next to your room.

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: young couple

Good
Traveller Type: family with young children
  : The resort was at very good location . Very quiet and pleasant place to spend time with family. . Staff were very friendly and professional.
  : The pools were very dirty we used both the pools out of 3 and were very dirty . The rooms were very outdated and needed a renovation. Would I go there again? NEVER!

Good
Traveller Type: family with young children
  : Great location
  : Little dirty and run down outside of room

Poor
Traveller Type: family with young children
  : Lazy river.
  : Not worth the price! Stayed in a King Suite. Which is no better than a motel 6.There is no microwave or refrigerator in the room! That is usually standard in a suite. Especially in a resort that is child friendly. We had to request one. i should have known when i saw an empty packaging box for a microwave in front of the room next to ours.When we requested a refrigerator they brought a smelly, hot mini fridge which they proceeded to place on top of our dresser. This was a hazard and could have easily fallen on our 5 year old. It reeked too. We didn't even want to use it.Walls are paper thin. You may as well be on vacation with the people next door. You can hear your neighbors conversations clearly. The resort is dog friendly as well so we heard our neighbors dog constantly barking as if it was in our room.Room is dated and dark. The bathroomlights were constantly flickering on and off as if we were in a horror movie. The sliding door for the bathroom is impossible to open and shut and provides no privacy.Furniture is old and chipping. Doesn't feel like luxury at all. Beds were just ok. Nothing special. And there was a blood stain on one of the sheets.Our patio was a dark dusty dirt patch facing the golf course with no flowers or anything that would suggest we were staying in a king suite. no furniture out there either. We had to take out chairs outside.Pools are small! We came during the week so it wasn't too crowded. But i can not imagine what the weekends look like. It would be a nightmare. Also pool areas were not cleaned often enough. Our first evening we swam in one of the pools and there was garbage all over the deck and chairs.Arcade is mostly broken machines but thankfully there is a Dave and Busters across the street.Restaurant food was decent. However only one on the property. And when i left our names for an outdoor table they never called us. i had to go back to the front desk after waiting over 45 min.