Giardino Dei Pini

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : super friendly staff and lovely luxe oase. very good service

Wonderful
Traveller Type: Traveling as Couple
  : Very nice hotel in a quiet area. The pool was very nice. Overall it was very nice to spend time at Giardini. I can recommend it 100%.

Very Good
Traveller Type: Traveling as Couple
  : Nice room with good bed. Bathroom modern and well fitted. Restaurant excellent for breakfast and dinner. Nice pool

Fair
Traveller Type: Traveling as Couple
  : Pool nice, staff helpful
  : Average hotel, no attention to detail at all. The hotel staff were friendly and keen to help but had no local knowledge. We asked for restaurant recommendations and nobody could really give us any, said they would email us some recommendations but never received that email. They had some info on an online booklet but all the restaurants were over 15k away. We ended up finding our own restaurants via google. We took one recommendation but the menu was just sandwiches, so pleased we didnt go for dinner. We also ask them if they knew of a gym in the area that was closer than the one we found on google and they replied let me check google. I was like I have done that I just wanted some local knowledge?Online the hotel said you could rent bikes but they only had one, which was very old, light didnt work and no lock. We had to rent another bike locally. The gym is tiny, 4 cardio machines (2 bikes), the belt on the running machine had a bump in it so you couldnt use it without risk of tripping. They had a multi gym machine which basically did lat pull down and flys. That is about it as half of the machine was broken! The tennis court was very poorly maintained, they had bad balls, and pretty bad rackets. New balls cost about 10 on Amazon. Seems like a small expense to make playing tennis more attractive. Food and drinks were expensive. 4 for a can of Coke when it is 90c in the shop down the corner. Appreciate it would be more expensive at the hotel but 4 for a can?! Food is as hit and miss burger was good but the pasta was undercooked and seasonless.

Wonderful
Traveller Type: Traveling as Couple
  : Really clean hotel and nice staff, very quiet location, perfect for a relaxing vacation. Some of the most beautiful beaches are nearby
  : glass shower was leaking

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : We liked the pool, it was a large one and not so crowded so we could enjoy days at the pool.The staff was politeThe location looks nice overall, close to some nice wild beaches
  : The hotel has great opportunity to improve on their services overall. For a luxury hotel, if we think about how they promote it and based on room rates, lots of improvements should be made when it comes to: --cleaning rooms should happen more thoroughly - they do not provide an option to choose wether you want your bed sheets changed or not. When it comes to changing bed sheets, we specifically asked for it on our 6th day and they shared that this was actually "the day" for doing this-- at restaurant the staff was a bit overwhelmed and could not manage all tables at once, there were delays and we had to kindly ask them to take our orders-- one night it was very windy and started raining, we were having dinner outside and only when we asked the 2nd time to get a table inside the restaurant they offered a table they arranged on the spot, on a hallway-- at check out, we had to tell them what we have eaten during one dinner because they did not have the check...even if that night we specifically asked the waiter to bring us a check to sign..they shared the printer did not work...or something--- new towels in the room or pool towels sometimes had stains on them and we had to ask to be changed-- dry cleaning was unprofessional. Our clothes came back ruined: might be from high temperature or ironing mistake--- for a 4 stars hotel, the overall experince was a bit disappointing

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Great breakfast and lovely hotel. The hotel didn't have much around it so we drove to along the coast Gallipoli. I'd stay here again for a quiet break
  : plagued with wasps at breakfast