Princeville Resort

Wonderful
Traveller Type: young couple
  : Beautiful location. The views and the sunset are amazing.
  : It’s definitely pricey.

Very Good
Traveller Type: Traveling as Couple
  : The views
  : Restaurant access was unusual. While tables were seen as open, reservationists stated tables were all booked. Also, restaurant help was below par and the food served was not top level.

Wonderful
Traveller Type: solo traveller
  : Amazing luxurious hotel in a great location.
  : Understaffed. For more than a $1000 per night it’s ridiculous that Barmen literally told me that they are extremely understaffed and that’s why they were slow. He was really cool though and doing a great job. When checking out - it took 40 minutes to find and get my luggage

Poor
Traveller Type: young couple

Very Good
Traveller Type: young couple
  : Beautiful location n and facilities
  : Poor experience at the barBut it was dealt with well

Wonderful
Traveller Type: young couple
  : Excellent concierge. Beautiful property in a great location. In redouble fitness center.
  : No dedicated general reception desk to assist.

Wonderful
Traveller Type: young couple
  : One of the most beautiful properties I've ever stayed at. You get a sweeping view of Hanalei Bay from the entire main floor of the hotel, including the restaurant and infinity pool. The staff members were all very friendly and attentive to any requests, and the rooms were totally comfortable and modern. The gym was incredible, and there are a bunch of free classes that we took advantage of and really enjoyed. And if you're a plant lover like me, I have certainly never seen anywhere as nicely landscaped as this hotel, both inside and out. The entire feel of the place was magical.
  : It felt like there were hidden fees everywhere you looked, and inaccurate charges if you weren't careful. One example is the mandatory $50/day 'valet fee', while there's no option to park your car yourself. Another, which ultimately doesn't matter but is strange, is the daily $2000ish 'incidental hold' I was charged on my credit card. These fell off afterward, but that's a bizarre practice that the hotel didn't have much of an answer for. Additionally, we asked the hotel to arrange us a taxi to a popular beach and were told it would be $70 total, but were ultimately charged $160 total. Finally, we were charged for breakfast when it was included in our reservation, which required another conversation with the hotel staff.Any one of these things isn't a big deal, but there were so many instances like this that it felt like a trend worth mentioning. All of this being said, I would stay here again, but think it's helpful for others to be vigilant so they aren't overcharged too.