Very Berry - Polna 50 - self check in 24h

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Solo Traveler
  : Nothing. I did not get the key. I did not find the apartment. I did not get any help from Very Berry. They just turn off their phone.
  : Everything. I did not get the key. I did not find the apartment. I did not get any help from Very Berry. They just turn off their phone. I had to find a new place extremely fast because I arrived at night. They ignore me after my emails. I just wasted my money and time. And I did not get a refund or even any reaction for this bad situation from Very Berry.

Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Solo Traveler
  : Clean, good equipped apartment
  : Very thin walls, Ive heard everything from room next door (very loud guests there), the temperature screen on the ceiling was very bright and turn on all night

Poor
Traveller Type: Traveling as Couple
  : Not much really, very basic room, if anything the surroundings are niceAlso a plus for iron, ironing board and coffee supply in the room, that was a bit unexpected
  : The fact I was unable to access my room. The reception claims to be open 24/7 but it's impossible to get through - it says that this number is unavailable. It has taken numerous calls to have anybody advise. I had to go to my meetings and I was unable to change, also with all my luggage which was not great either but also when I returned later in the evening the code which was reset still did not work. It probably taken me 20-30 call attempts to get a call back from a private number. But that was after I complained via messaging on booking that it's unacceptable nobody is there to help. Seriously I already started looking where else I can book in last minute, it was this ridiculous.I have not given 1/10 just because the person who reached out that evening apologised and sorted out the problem. And it was indeed a problem with the passcode to the room (rather than not knowing how to open it which was suggested by another member of staff earlier).Apart from that room is missing some of basic items - I never take shower gel or soap with me because in most places it is usually provided. It was pretty disappointing to find the soap dispenser hanging somewhere in the bathroom (which was only useful when washing your hands).Also the setup of some things was just questionable - I am not very tall but the mirror was hanging very very low, that low that it's difficult to turn the tap on. There are pipe openings (for washing machine?) out on view as well which isn't great. Toilet is setup in such weird way that if someone opens the door they will hit the person on it. No shower mat = wet floor all over as well. The shutters were broken and hidden away in the wardrobe (and were pretty useful if you didn't want to flash neighbours next door). It also wasn't mentioned the apartment is placed on some extra level which is accessible only via weird set of stairs (ladies in heels may struggle, or at least I did)

Wonderful
Traveller Type: Business Traveler

Good
Traveller Type: Traveling as Couple
  : easy check in, location
  : stuck shower

Pleasant
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Business Traveler
  : Nice apartments within walking distance to Pozna Targi. Apartments with all furniture and equipment that you need. Tea and coffee in the kitchen - nice! District nearby: many cafes and restaurants, so you may have a lovely breakfast or dinner nearby. Great value for money. And quiet place! :)
  : Water did not drain well in the shower. And beds could be a bit wider.