Portomar Apartments

Good
Traveller Type:

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : The private bay was very nice - and overall very calm hotel. You were not hearing the kids when laying directly in front of the ocean which was great. Very nice staff and good breakfast!
  : The beds were not that comfortable and a bit to hard unfortunately.

Very Poor
Traveller Type:
  : The only one old friendly reception gentleman, with white hair, who speaks English well and works at midnight.
  : I am utterly dismayed by the unacceptable experience my companions and I endured at your establishment, which I had unfortunately chosen for our stay. We anticipated a two-bedroom, sea-facing apartment as explicitly detailed in our booking. Instead, upon our late arrival, the reception staff feigned ignorance and outrageously assigned us to two separate, single rooms, failing even to confirm if they faced the sea.Our displeasure was further compounded by the abysmal hot water supply in the rooms. For the initial two days, we suffered through inadequate hot water availability, which utterly disrupted our ability to comfortably shower. This issue was not only inconvenient but also detrimental, as the lack of sufficient hot water led to illnesses among us, with one of our friends developing a severe fever due to the cold conditions endured post-shower. Repeated pleas for assistance during the night were met with untruthful claims of full occupancy and blatant refusals to accommodate our needs for an alternative room.When a resolution seemed forthcoming the next morning, with promises of access to room 2303 for showering purposes, this too proved to be a false assurance, as we were redirected yet again to another room, 2106, upon our arrival at the front desk. This switch not only confirmed the availability of other rooms but also highlighted the deceptive practices of the hotel staff. Further exacerbating our situation, a technician was sent to replace the water filter, resulting in a complete cutoff of hot water, contrary to solving the issue at hand.The compensation offered for these egregious inconveniencesa mere voucher for free drinks for four, which is ironically useless to us as non-drinkerswas both insulting and inadequate. This gesture does not begin to rectify the series of failures and misrepresentations we encountered.

Good
Traveller Type:
  : Beautiful property, extremely friendly staff, very clean, quiet, loved the lounge chairs overlooking the cove.
  : A lot of families and young children that take over most of the pool section and make breakfast area noisy and chaotic. The breakfast was okay, nothing special but wouldnt recommend paying for it. Also surprised that there was not standardized supplies for the apartments kitchen: no coffee maker, no salt/pepper, no paper towels or napkins etc.

Fair
Traveller Type: Traveling as Couple
  : Nice modern hotel in good location in town
  : It was impossible to sleep before 1am as our room was on top of a bar blasting loud music, and there was no double glazed windows, so it felt like the party was in our room. Not acceptable for the price paid. Also towels were not always provided after cleaning which was quite an inconvenience.