Hotel Piandineve

Good
Traveller Type: Family with Young Children
  : Nice room and food and staff were helpful if a bit hectic
  : Access to town walking on road with no pavement and road to hotel in bad condition.

Fair
Traveller Type:
  : Location close to the skilift
  : The hotel is designed for group travel and has an anonymous atmosphere. The common rooms, such as the bar, are in the basement and have no natural light. The sauna area is tiny, poorly equipped and you have to pay extra to use it. Breakfast takes place in a hall that has the charm of a waiting room in a train station. As there are only two coffee machines for hundreds of guests, there are long queues. The coffee was undrinkable.

Poor
Traveller Type: Solo Traveler
  : close to slopes, pretty location
  : staff acted like you were a disruption to their day. some were arrogant and rude. evening meal poor.

Very Poor
Traveller Type: Traveling as Couple
  : The physical appearance of the room was nice, the view out the window was good, and the location near ski lifts is nice. Also cleaning service was good with fresh towels and linens daily.
  : There is a lot to not like about this hotel.First, the Wi-Fi does not work in the rooms. I ran multiple tests at different times of day and usually the Wi-Fi was too slow to even test. Occasionally I was able to get a 0.25mbps download speed which isnt suitable for any modern web browsing. In addition the hotel was completely unhelpful with attempting to improve the Wi-Fi. We were rudely told b staff at the front desk that the Wi-Fi was on and thats all we were promised.Second, and perhaps more importantly for many travelers, this hotel is LOUD. There are two reasons for this. First, the hotel clearly caters to school groups and family groups. This means a lot of unsupervised kids are in the hotel and they make noise late into the night. The second reason is that the walls of the hotel are paper thin with no sound proofing; you hear everything in your neighbors room and in the hall. The hotel does NOTHING to attempt to limit this noise. We informed the front desk about noise issues many times and they rudely told us that there was nothing to do, and hopefully the kids stop running up and down the halls. Our request to move to a part of the hotel with fewer groups of kids was denied. One night it was so loud with a party in the hall and next door and the parties were an intimidating group of folks. We asked the party goers to quiet down and they yelled at us; the hotel wasnt willing to intervene; and honestly it was scary for a moment. We were so nervous about the situation we literally had to leave the hotel and find an alternate accommodation that night. In summary the noise is BAD and I cant advise anyone to stay here unless they plan to be loud themselves. Quiet solo travelers or couples you have been warned.Lastly, the breakfast was the same low quality food daily. Clearly this place caters to kids groups and the breakfast matches that. Powder eggs, and cold breakfast meats.

Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type:
  : The dinner/breakfast wasn't good at all.

Poor
Traveller Type: Traveling as Couple
  : large bedroom. comfortable, modern
  : staff made little effort. Road approaching hotel was terrible. uneven with potholes

Pleasant
Traveller Type: Family with Young Children
  : location
  : too crowded, food

Pleasant
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : The hotel is within 5 min walking from the closest ski lift and in a quiet area, without loud music to disturb you at night. We enjoyed the hospitality and professionalism of Felippo's team in the restaurant, which were always welcoming, joyful and helpful. All the bartenders are also very profesional and extremely friendly and helpful. The ladies from the kids club made our daughter always enjoy her time with them while Pepe, was an amazing guide for us upon our arrival and during our stay. Our room also felt very clean and knit hence, the housekeeping staff deserve a massive recognition as well. We would like to thank them all. We got a 10% discount from the ski rental, as hotel's guests (ask Pepe where to go... )
  : 1. The food is absolutely crap. The breakfast is dull while the dinner... for EUR 35 / person, you eat amazing food outside. That of course unless you prefer "canteen" type of food, plenty but tasteless. 2. The fact that some members of staff don't have the patience to see if they receive a tip or not and "forget' to return the deposit for the slay for example.... shame... a tip would have been greater than 10 EUR. 3. Reception staff; the english needs to be massively improved, as they are the first point of contact with the hotel. Also, they should be able to provide full info (such as garage access and reservation.... which we never got access to because nobody bothered telling us.... it's 10 EUR / day but I believe it's worth it, specially if you don't have to clean the car after a snow storm). 4. You can hear very well from one room to another.... 5. Rooms need a cattle at least.... 6. Rooms need humidifiers.... We used to wet towels and put them on the radiators, not to wake up in the middle of the night with a full dry nose and throat.