Thunderbird Motel

Poor
Traveller Type: family with young children
  : The room was clean and convenient.
  : It smelled bad when we first came in. It smelled like something was sprayed to mask cigarette smells. They charged extra per night per pet and that wasn’t clear at all when we booked or we would have stayed somewhere else. It wasn’t a bargain with the extra pet fees.

Very Poor
Traveller Type: family with young children
  : They have bed bugs. I am extremely allergic to bed bud bites. I am miserable and completely covered from my ears to my feet in swollen red itchy bites.

Very Poor
Traveller Type: young couple
  : Location is across the street from Mountain View Cemetery, fascinating to browse.
  : OMG, the toilet didn't work. The worst situation possible. The office was closed for the night so we called the office number on the phone twice and got a recorded message saying they would get right back to us, which never happened. We want a full refund. It must be against the law for a motel to rent a room without a functioning toilet. Our motel needs are not extravagant, a bed and a bathroom. I expect a response from either the motel or Booking.com. You both have my contact information.

Good
Traveller Type: family with young children
  : Location across from Peaceful cemetery and convenient to services. Nice room
  : Price a little high and lack of coffee in room without going through hoops

Very Poor
Traveller Type: family with young children
  : The price
  : Bed bugs, filthy, broken everything

Good
Traveller Type: review category business travellers
  : Did not have breakfast. The staff were very nice and welcoming. Good location within the city.
  : Parking lot filled up so I had to park on the main road, but not a huge deal.

Pleasant
Traveller Type: young couple
  : Staff were excellent and great help.
  : Across from a cemetary, which was neither here nor there for us. Very outdated. Pillows sucked. Bed was fairly comfortable. Heating was hit or miss, either too hot or just a little chilly.

Very Good
Traveller Type: review category business travellers
  : room was neat, clean, and secure
  : the internet was slow and I had trouble completing work tasks