Atlantis Beach Residence

Wonderful
Traveller Type:
  : We had an excellent stay, the location was perfect and the staff very pleasant
  : Fridge needs to be changed

Wonderful
Traveller Type:
  : All the staff were amazing. The rooms were perfect and exceptionally maintained. Excellent views both from the rooms and tge pool.
  : It's a bit of a difficult climb up the mountain from the beach. You definitely need a car to get around as there are no shops nearby, however the reception helped us organize one quickly.

Wonderful
Traveller Type: Family with Young Children
  : Great view, good pool, nice hidden away location and lovely staff.

Very Good
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Wonderful
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple
  : Beautiful aspect of the room - lovely big window out to the sea, and terrace with same beautiful view. Jacuzzi was great once it warmed up!

Pleasant
Traveller Type: Family with Young Children
  : nice design of cottages, nice view. free transfers to the airport / port
  : location was not good, very remote with no shops walking distance and difficult commutes to the city. Difficult walk back from the beach (really stiff climb). Commute to the city / shops could be done by minibus (5 EUR/ride) which were often complete. The mini-fridge did not work (and was very small). Cottage prices were down by 20% when we arrived (compared with the price we paid several months before).

Fair
Traveller Type: Family with Young Children
  : The location and my view
  : I'm gonna just get straight to the point . I Was very pleased to have our transportation guy waiting as we arrived off the ferry. Secondly our Air bnb was nice and spacious ,however it seemed a lil old as compared to the pics that were posted online. The unit listed as having a SOFA BED;however we had a COUCH with sheets on it when we arrived!! Very Misleading..I didn't feel like they were prepared for us being that we only had two rolls of toliet paper with 5 guest in the house. Had to have soap container in restroom refilled. Also their were no paper towels in the kitchen. Yet they had dishes and silverware , make that make sense. The unit was a lil dusty and no instructions on how to operate anything from the TV to the Airconditioner . I mean those are all minor things that could have been taken care of with the exception of the in room Jacuzzi. We booked in advance there was no need to not have all the amenties in the unit The website stated they was a hot Tub; however it was in the main bedroom not on the patio , everyone couldnt make use of it. VERY MISLEADING..Not one time did management call or stop by to see if we needed anything , or even to see if we were ok.now the view from our villa was Amazing. I've leased several Air bnb 's and they have always been accommodating. I'm trying to figure out if I will continue leasing AIR BNB 's or a Hotel.Customer Service is important & everything when on Vacation. I Was a lil disappointed.

Pleasant
Traveller Type: Traveling as Couple
  : The sea view
  : The room we booked did not correspond with the pictures we saw on Booking.com. We felt mislead as the pictures of the room and the actual room had nothing to do. In particular the room and the terrace was smaller and had worse finishings (no wooden floors, no large window with sea view). I checked on their website and the room I booked corresponded to a lower category. I tried to explain this to the concierge, named Manos, and he was unhelpful and defensive, gave me no alternatives and was even being unpleasant, even rude. I showed him the pictures which were self explanatory and he just said that there was nothing he could do.On top of this, the private jacuzzi was dirty. We did not even use it as when we switched it on a green foam started to build, see pictures. I went to ask to The concierge, Manos, and he said that it was our fault for using sun cream. The thing is that we had not used the jacuzzi at all. It took them 1 hour to send somebody to clean it. Very unpleasant.I also sent a message to Booking.com on the day of our arrival and have not received an answer from you.Very disappointed.

Wonderful
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