Homewood Suites Phoenix-Metro Center

Very Poor
Traveller Type: Business Traveler
  : Property was very nice

Wonderful
Traveller Type: Group Traveler

Poor
Traveller Type: Family with Young Children
  : Grounds were tidy, and the facility was clean. The 1st room was fantastic. New mattress, couch was comfortable, quiet room. But there was a massive leak in the ceiling above the tub. So we had to change rooms.
  : The 2nd room was a handicapped room. The bed was like sleeping on every spring. The couch was saggy. The bathroom floor flooded when you took a shower. Loud, the door seal was non-existent. Do NOT get a handicapped room here.

Wonderful
Traveller Type: Traveling as Couple

Fair
Traveller Type:
  : breakfast was good. Very busy, so gal was behind in getting coffee out when emptied..
  : common hallways, ceilings to rooms were filthy, rug worn and dirty, water spots in ceiling tiles, paint rubbed and dirty. Room doorframe had big gaps in it

Pleasant
Traveller Type:
  : Traffic noise was horrendous. Outlet plugs real loose.

Wonderful
Traveller Type: Family with Young Children
  : Convenience to the GCU property and freeway

Very Good
Traveller Type: Family with Young Children
  : The breakfast was very good on both mornings I had not been to Phoenix before but I think the location was good in that it was close to the airport and also Grand Canyon University. The evening activity at the hotel was nice but it was nearly over after we returned .
  : My room was handicap Accessible but the tub was too high and I hurt my left foot getting in the shower and I slipped in the narrow tub!! I was able to use the grab bar to keep from falling but The tub should not be that narrow and it was ridiculously high for an accessible bathroom! The toilet should have had a bar on the wall to help lift oneself up from it! Whoever created that bathroom obviously needs to familiarize themselves with a handicapped accessible room!!That bathroom was not a great example of one and I have stayed at a hilton property in the past in an accessible room ( in manhattan).

Wonderful
Traveller Type: Solo Traveler
  : The location was very near my event and a friend. breakfast area was clean and well stocked. Attendant was very conscientious and friendly.
  : one lamp did not work, maybe a burned-out bulb. Eggs were not good. Stopper in the bathroom sink didn't prevent water from draining.

Very Good
Traveller Type: