Holiday Inn and Suites Phoenix Airport North an IHG Hotel

Very Good
Traveller Type: family with young children

Pleasant
Traveller Type: family with young children
  : The lobby was way nicest.
  : More like a apartment complex everything restroom were way small

Poor
Traveller Type: solo traveller
  : Closer to the airport. The lobby area seems neat. Front desk staff were nice.
  : The following review is my opinion: the room was very dirty and dated. I ended up requesting a new room. They were nice and gave me a new room without issue. But the new room was only slightly cleaner. I had been traveling for over 24 hours at this point so I just decided to not make any more fuss and just sleep. I wasn't here for long: getting there in the evening and leaving early morning for my next flight.There is also like 5 different shuttles to a variety of different holiday inns in the area at the airport, some with very similar names. So I could see someone getting on the wrong shuttle if you are tired from traveling. I was having trouble figuring it out and would just ask the drivers by showing them the name and location of the hotel from booking.com on my phone. Even they had to stop and think for a minute if I was getting on the correct bus or not.I won't be staying here again.

Very Good
Traveller Type: solo traveller
  : Excellent location, in terms of central. Not amazing neighborhood. Their staff is great. Parking is very convenient.
  : Outdated. Needs to be update and work on the cleanliness.