Appartement-Hotel Happy Kienberg

Policies

When booking more than 3 rooms, different policies and additional supplements may apply.

WiFi is available in the hotel rooms and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
This property will not accommodate hen, stag or similar parties.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Please note the reception is open until 18:00. Guests arriving after reception hours must confirm their arrival with the hotel via telephone in advance.

Please note that extra beds and baby cots are only available with advance request and must be confirmed by the hotel. Additional fees for baby cots must be paid directly at the hotel (see Hotel Policies).

To ensure that the breakfast room is not overcrowded, please decide on a breakfast time the day before and enter it in a list that is posted at reception every day by 8:00 p.m.