Il Castello

Wonderful
Traveller Type: Traveling as Couple
  : Very nice breakfast!
  : No one was at reception and door was locked when we arrived. It took a little effort to find someone to get in.

Wonderful
Traveller Type: Traveling as Couple
  : Location is good, the room is clean and the stuff is friendly. Wi-Fi is fast.
  : There is no lift in the hotel and one should keep in mind that the personal does not help with the luggage, you need to carry it yourself using the stairs.

Fair
Traveller Type: Traveling as Couple
  : The breakfast was very nice.
  : The signs to the hotel aren't clear and we accidentally arrived at the back of the hotel by the restaurant and buzzed in. They let us in but didn't come to meet us so we just walked around for a while looking for reception. The man who checked us in wasn't friendly. I asked for dinner recommendations and he just said there was a restaurant there and left it at that. We booked this hotel because it was recommended but that was mostly for the pizzas in the restaurant. It appeared on searches that this was the only restaurant in petralia sottana but I thought it would be ok because the pizza would be so good. There was nothing written anywhere about when they sold this pizza and when we had spent 10 minutes looking through the menu which was 75 percent pizza the waiter (same guy) told us they weren't doing pizza that day. No reason given. The rest of the menu was about 5 dishes none of which I wanted. I don't think they try because they have a bit of a captive audience there but we chose a different restaurant a drive up the hill in petralia soprana and it turns out a few of the guests of this hotel were there so the restaurant is obviously not that great. We also saw another restaurant sign in the town centre so it might not actually be the only one. The shower head was also broken so it always spun round to the side so you had to shower in one tiny corner of the shower. On top of that the toilet flush was broken with a sign on it saying you have to keep pushing it over and over to flush. Not what you expect from a supposedly fancy hotel like this.

Wonderful
Traveller Type: Traveling as Couple
  : Lovely spacious suite. Nice breakfast. Friendly and helpful staff Nice quiet room
  : Air conditioning didnt seem to work?

Good
Traveller Type: Traveling as Couple
  : Amazing to sleep in such an old property... Its restaurant was top notch - and sure that it would be even lovelier in summer to be able to sit on the little terrace. Breakfast was abundant and homemade pastries were excellent.
  : Not easy to find on Google Maps. Ask as you will end up in a maze of one-way streets... Public areas are compact, to put it kindly.

Wonderful
Traveller Type: Traveling as Couple
  : Quaint hotel in amazing location unspoiled by mass tourism. The staff were warm and friendly, generous with information on the area. The restaurant adjacent to the hotel has got the best pizza we have ever had and the breakfast is generous and varied.

Good
Traveller Type: Family with Young Children
  : Its location and its cleanliness. Relatively easy parking around the place in town.
  : Room turned out to be on the floor instead of the ground level as booked. Unwelcoming staff at arrival. Same - literally - breakfast each day.

Wonderful
Traveller Type: Traveling as Couple
  : Amazing location, great view from our room, lovely restaurant with amazing pizzas.
  : No cups in our room - only small paper expresso cups

Wonderful
Traveller Type: Traveling as Couple
  : Very helpful service from Francesca and her colleague.

Good
Traveller Type: Solo Traveler
  : Friendly owners, good breakfast - and close to some great hikes. Cosy adjacent restaurant with great pizzas.
  : Very unfriendly initial reception when staff - not the owners - couldn't read my Covid certificate which was valid and accepted in 10 or more hotels and archaeological sites throughout Sicily. I was made to feel very uncomfortable and unwelcome until after 15mins of 'your certificate is not acceptable' I was told that I could stay. The restaurant serves cheap, trad' Italian food - and they really know how to make a great pizza. The veal, served on the hot plate, was not good. Big chunks, tough, tasteless and proof of 'less is more' when it comes to meat cuts My room - on the top floor - was dark and gloomy and the mosquito nets were stuck down, so you could not control air flow or light. Whilst poor insulation between bedrooms meaning your wake up time is that of your nearest rooms. The charming owners were very keen to please after realising that their staff had got things wrong . On departure they implored me to give them a top rating of 10 on my feedback. I don't feel that this is merited.