Best Western Plus Orton Hall Hotel & Spa

Policies

When booking more than 9 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Free public parking is possible on site (reservation is not needed).

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for £5 per person per night when using an available cot.
People no matter the age stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Access to the leisure facilities are subject to availability and not guaranteed with a booking. Reservations for access may be required, particularly at peak times such as weekends and bank holidays. Please contact the hotel at your earliest convenience following making a reservation if you wish to use the facilities during your stay to check the procedures for your stay and availability if required.

We strongly advise booking for either Restaurant in advance of your stay. Please contact the team at your earliest convenience if you would like to dine with us during your stay.

Where children over the age of 13 are added to the booking, there will be an additional Breakfast charge added per day to the reservation where the booking is reserved on a Bed and Breakfast basis and this will be payable at the hotel.

We have a select number of pet friendly bedrooms at the hotel (certain Classic Double and Classic Twin Rooms) and not all rooms are pet friendly. Additional charges will apply to bring your dog with you and these rooms are subject to availability. Please check with the team prior to booking if you wish to bring your dog with you.

Please note that when bringing your dog with you, you agree to the hotel's pet policy which can be provided upon request or can be found in full on our website. Dogs are unable to enter certain areas of the hotel, particularly where food is being served. For Breakfast, you are more than welcome to dine with your dog on the patio outside the conservatory or in your bedroom. For evening meals, The Ramblewood Inn has selected pet friendly tables subject to availability and these are operated on a bar service rather than table service.