Courtyard by Marriott Pensacola Downtown

Good
Traveller Type: Solo Traveler
  : Comfortable and location was great.
  : The way the TV in the room was set up.

Very Good
Traveller Type: Solo Traveler
  : I was told the room I reserved was not available, and the room they could offer me would be the same price as I had reserved and booked for. No credit or discount offered.

Pleasant
Traveller Type:
  : The hotel room was nice. The house keeping and bar staff were very nice and friendly.
  : We were told on check in that for our week stay there would be no room cleaning except on Wednesday but we could request towels. We did not have a problem with that until our last night there when we requested 6 towels for 3 people like we had each day. There were 3 of us and we went to the beach and showered twice a day due to that. The girl at the desk the last night was very rude when we asked for 6 towels and said housekeeping gave us 6 the day before. I told her we used them and needed more. She said hold on, left and came back and gave them to us but loudly in front of another customer said we can't just give out that many towels to everyone! We were paying to sleep and shower there for the week with no complimentary breakfast and apparently limited towels. Holiday Inn has never done that and has a really good complimentary breakfast. They will get our business going forward.

Very Poor
Traveller Type: Traveling as Couple
  : There was urine on the toilet seat, a pubic hair on the seat, human hair in the sink and used open shampoo bottle in the shower. Almost seemed as if the bathroom was overlooked. The bedding was clean and comfortable otherwise

Very Poor
Traveller Type: Traveling as Couple
  : Breakfast was not free, and a cup of coffee cost 3.50. There was not much at all that I liked about my stay at the Courtyard Marriott. The TV was not very good, the bathroom fan sounded like it would blow up. The set up of the bed, TV and sofa sleeper was not comfortable at all. The sofa bed was curved and there was no comfortable way to set on it. I will not stay there again.