Spa Natura Resort

Policies

WiFi is available in all areas and is free of charge.

Free public parking is possible at a location nearby (reservation is not needed).

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for € 10 per person per stay when using an available cot.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Spa Natura Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Restaurant is closed from Mon 19 Sept 2022 until Fri 23 Sept 2022
Restaurant is closed from Mon 26 Sept 2022 until Fri 30 Sept 2022
Restaurant is closed from Mon 03 Oct 2022 until Fri 07 Oct 2022
Restaurant is closed from Mon 10 Oct 2022 until Fri 14 Oct 2022
Restaurant is closed from Mon 17 Oct 2022 until Fri 21 Oct 2022
Restaurant is closed from Mon 24 Oct 2022 until Fri 28 Oct 2022
Spa/wellness centre is closed from Tue 01 Nov 2022 until Sat 01 Apr 2023
Swimming pool #2 is closed from Sun 25 Sept 2022 until Sat 24 Jun 2023
Swimming pool #1 is closed from Tue 01 Nov 2022 until Sat 01 Apr 2023
A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
A breakage deposit of EUR 100 is required at check-in. This will be returned at check-out once the condition of the room has been checked.

Please note that drinks are not included in half-board or full-board rates.

Half-board rates include breakfast and dinner.

Children are considered as between 2 and 10 years old. Children under 2 years old stay for free in accommodation-only rates.

Please note that the spa, the pool and animation activities are only available from Fridays to Sundays.