Comfort Inn & Suites Pacific – Auburn

Very Poor
Traveller Type: family with young children
  : ROOM AND BREAKFAST WAS GOOD. BUT THE CHARGE A 200 DOLLARE SECURITY DEPOSITE AND IT'S BEEN 15 DAYS TODAY SINCE WE CHECKED OUT AND MY CARD HAS NOT BEEN REFUNDED
  : THEY TOOK A SECURITY DEPOSIT AND NEVER REFUNDED ME MY MONEY.

Wonderful
Traveller Type: young couple
  : The hotel was updated and very clean. The location was great. We also enjoyed the breakfast. Staff was friendly. Will definitely book again when we’re in town.
  : Wished our room would have been cleaned as stated on the 3rd day. We accumulated a lot of trash and dirty towels.

Wonderful
Traveller Type: review category business travellers
  : A ok.
  : Elevator floor needs to be replaced!

Very Good
Traveller Type: young couple
  : It was quiet the room were clean, cool
  : I didn’t like that the window was open and mosquitoes were coming inside because the screen was broken or bended

Very Poor
Traveller Type: review category business travellers
  : The staff was nice however we had serious health concerns with the room and they were ignored.
  : During our stay it was a hot day. The air condition vent in room 223 was covered in black mold. We took pictures of the vent and made sure not to run it that night. Since it was late we opened the window tried to sleep and the following day I asked the front desk for another room but they were booked up. Housekeeping was not on site at the time. It was very hot and my whole family was starting to feel sick in the room from heat or mold. The front desk gentleman was nice and apologetic but no offer for cleaning it, room change or even a discount on our stay when I asked for all three. I was given a black garbage bag and tape to cover the ac unit and then my wife had to go to wal mart while feeling sick from the room and buy fans to cool the room. I couldn’t believe they were ok exposing people to black mold and keeping them in the room to handle it themselves. Nobody every came back to ask us any further questions or followed up with us. I wouldn’t recommend staying there for health reasons and I’m concerned what we breathed while staying there.

Very Good
Traveller Type: young couple
  : I frequent this location and love the staff and the location.
  : However sometimes it's not the cleanest in the bathrooms with hair and some mildew build up in shower. The hallways always smell and are super warm. A bit pricey too

Wonderful
Traveller Type: group
  : Loved this hotel very much. The pool was refreshing after a day of exploring in the hot sun. The hot tub was relaxing for my achy joints and bones. The beds were so comfortable. I don't usually sleep well in hotels but I slept like a baby here.
  : Location wasn't great as it was in an industrial area and did not have any nice scenic views.

Very Good
Traveller Type: solo traveller

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: solo traveller
  : The room was clean, well maintained and spacious. Breakfast was hot and delicious. The property is right off the highway, easy to get to if your navigation system is working properly.
  : There is ample parking in the back, but getting through the front parking lot maze takes just a minute.