Calme Boutique Hotel

Wonderful
Traveller Type:
  : The room was perfection, spacious, clean, beautifully designed with a private pool we very much enjoyed making use of. The staff was friendly, warm and always available, saw to all our needs and made what we wanted happen without us barely needing to do anything. Everything about this hotel says class and luxury and they live up to it.
  : It's a very remote location and theres nothing around there. We needed to take transports to the beach and cabs any time we wanted to go anywhere and this added an unplanned expense. Its important to note, though, that once the staff knew we were in this situation they took care of things in the most expedient way and were always helpful and generous. It's a perfect place if you want to stay at the hotel or if you've got a car. If you want to walk to beaches and meals this isnt the place for you.

Very Good
Traveller Type: Traveling as Couple
  : The hotel has an amazing location, away from the hustle and bustle, yet very close to the restaurants/cafs. It has a beautiful view. It has a minimal decoration, very clean. The breakfast has a variety of choices. The hotel offers a beautiful, perfect size pool. It is really the perfect place to relax in a quiet ambiance.
  : There is no indoor restaurant especially for the breakfast. The breakfast is served on a terrace with no shadow (there are only three umbrellas), it gets very uncomfortable and unpleasant under the sun. When we booked a table for dinner, we were told that we had to pre order the plates, a very unexpected detail in a five star hotel, especially because the restaurant name is Seven Senses. The gym is in the basement with no windows. It is more of a small storage room, with over crowded machines. It is really sad that they could not find a gym location with larger space and with the breathtaking view. These missing features are very important for a five star hotel. Unfortunately these bring down the level of the Calme Hotel.

Very Poor
Traveller Type: Traveling as Couple
  : Upon arriving at the hotel, it was plain to see that the reservation booked (the Oregano Premier Sea Room View with Private Swimming Pool), was a mistake. The Swimming pool and Suite was anything but private (we had no gate) and the view wasn't premier (you could barely see the sea from your suite).The facilities in the hotel were sub standard, the gym was very small, the tv barely worked, the fridge was incessantly loud, the aircon wasn't working, showerhead very small and the shutters of the property swung open whilst we was going to sleep after the second time the staff came out we was given a key to lock the left hand door, why wasn't this given to us before the stay?We found out that directly next to/on the property there was a path which went to the staff quarters, that meant that staff was using a shared path space to deal with our queries, other guests queries and return to their living quarters, this made us feel very uncomfortable.After the unpleasant issues that had occurred throughout the evening, we were offered a free upgrade which was later withdrew, as we were then left to attempt to sleep, all we could hear was the staff in their quarters talking loudly throughout the evening and the incessantly loud fridge.My partner and I having barely slept at all in the property, combined with the lack of privacy, the substandard facilities and the unease in the atmosphere led to us no longer feeling comfortable or at ease staying at the property and we left the following morning.Our reservation was to stay there for four nights; however, we checked out after one night.We were then shocked to see the property readvertising the suite on booking.com on the day we checked out, It appears the property has charged 2 sets of guests for 3 nights in the property yet are refusing even a partial refund for our stay.