Fairfield Inn & Suites by Marriott Provo Orem

Good
Traveller Type: Family with Young Children
  : Nice location. Comfortable beds.
  : The curtains were stained with something disgusting. The desk chair was also dirty with something white.

Wonderful
Traveller Type: family with young children
  : It was quiet and clean
  : There weren't any pool towels and we told the front desk but they still didn't bring towels to the pool in the 45 minutes we were there.

Wonderful
Traveller Type: review category business travellers
  : I have had experience with Mariott Hotel several times in different states. Everything is fine and the rooms are very clean. Pillows and mattress are very comfortable, it's so important for my back.

Wonderful
Traveller Type: young couple
  : The cleaning staff were courteous and efficient, very good. The room was quiet and comfortable. The AC was excellent, it was very quiet.
  : Perhaps an update to the rooms add some receptacle's, to include USB ports.

Wonderful
Traveller Type: Family with Young Children
  : It was quiet and clean
  : There weren't any pool towels and we told the front desk but they still didn't bring towels to the pool in the 45 minutes we were there.

Wonderful
Traveller Type: solo traveller

Wonderful
Traveller Type: Solo Traveler

Fair
Traveller Type: family with young children
  : Everything was clean, the cleaning ladies were fantastic!
  : Everything was okay, but I feel bad for the staff. They tried to accommodate me when I asked if they could upgrade me to a bigger room or give me an extra bed since we were five people and the room only had two beds. However, the older lady (the supervisor) was not very nice. I could really say like two or three event where she wasn't very nice and I feel like she was annoying by my poor English since English is my second language When I asked for an upgrade, she immediately said no without even checking the system to see if there was a room available. When another staff member tried to help by offering a mattress from the lost and found, the supervisor said no to that too. It seems like the other employees want to be nice and help the customers, but their hands are tied by the supervisor. Another problem was they didn't have enough breakfast, I went to get breakfast at 8:20 and there wasn't much food. I know other people there were mad about that.

Very Good
Traveller Type: Solo Traveler
  : Great location and one of the cleanest hotels I've ever stayed in.
  : It was so loud! I could hear the people above me at 5:30 am and then different room doors slamming for hours.

Very Good
Traveller Type: young couple