Phoenix On The Bay I #1408

Very Good
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : its continues to be our favorite Orange Beach spot.
  : nothing

Good
Traveller Type:
  : View, quietness, peace
  : Lazy river not available, blinds were missing so we couldn't have the full privacy

Very Good
Traveller Type:

Pleasant
Traveller Type: Family with Young Children
  : location.
  : condo needs updating stained furniture & rugs mattresses very old

Disappointing
Traveller Type: Family with Young Children
  : The property was quiet. We never heard our neighbors and that was awesome. Loved the coded key entry. Family/friends could come and go as we all pleased.
  : We didn't get the condo we rented. Booking.com said they held a unit and then gave us a unit based on our "preferences". How do you know what I prefer in my home? I wanted the unit I saw online and originally reserved, not the unit I got. I paid more for the unit I reserved for a reason. I didn't get a refund once we were moved. We were never told we would be moved. The property was mostly empty. Why not give us the unit we wanted? The unit we were given was outdated, had a table to only hold 4 people eventhough 6 can sleep there. Kitchen table top wobbled. Towel bar falling off the wall. Holes throughout walls in master bedroom. The lazy river was closed as well as most of the outdoor pools. We weren't compensated for the lazy river being closed, but others who stayed at the property with a different rental company were compensated quite well (percentage off, offered to move properties, comp tickets to amusement parks, etc). Parking wasn't included and was $11/night. That would have been nice to know when making the reservation.

Very Good
Traveller Type: Traveling as Couple
  : The pool & the docks.
  : Not having to pay the front desk $55 to get a parking pass. I have a handicapped tag & placard. I won't go back because of that. Also, I had to wait till exactly 4pm. To use the door code.

Wonderful
Traveller Type: Traveling as Couple

Poor
Traveller Type: Family with Young Children
  : Location
  : Rats in the lazy river and 3/4 of the blinds were missing

Very Poor
Traveller Type: Family with Young Children
  : When we arrived the condo was not clean. It had someone elses dirty clothes under the bed, bed sheets were dirty, holes in almost every wall, toilet would barely flush and curtains would not close. I could continue to make a list of how bad this condo was. It looked like it was never cleaned or has ever been clean before. I should have paid for a motel 6 because this condo was not worth the price I paid.