Helianthus Suites- Caldera Caves

Policies

WiFi is available in all areas and is free of charge.

Free public parking is possible at a location nearby (reservation is not needed).

Pets are not allowed.

Children are not allowed.
No cots are available.
No extra beds are available.

Please inform Helianthus Suites- Caldera Caves in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the property does not have a reception desk.

Please note that the hot tub will not operate between 1 November 2021 and 28 February 2022.

Please note that guests must step 95 steps down on the cliff in order to reach the property.

For security reasons, only children above the age of 13 are welcome.

Guests are kindly requested to present upon check-in the credit card used to make the reservation, and the name of the credit card holder needs to match the name of the room's guest.

Please note that the property can arrange porter service upon charge.