Hampton Inn & Suites Ocean City West

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: group
  : Room size, perfect. Bathroom was very big and really liked that. Friendly and helpful staff.
  : Pool could be larger.

Wonderful
Traveller Type: family with young children
  : Good breakfast
  : Didn’t like the fact someone used my room number to buy goods in the hotel, money refunded

Wonderful
Traveller Type: young couple
  : The breakfast
  : The vent being open slightly in the bathroom.

Wonderful
Traveller Type: family with young children
  : Good location - pretty close to beach
  : Mattress had pee stains on it , and what looked like pee stain from dog on the rug

Very Good
Traveller Type: with friends
  : Property was close to food and shopping. Appreciated the breakfast and allowing pets
  : The beds were itchy.

Wonderful
Traveller Type: family with young children
  : The room was very spacious, clean, and well-decorated. It had everything you needed to stay at the hotel for several days. There are good cosmetics in the bathroom and many towels (I really liked that you are not limited to just one large and one small towel). The bed is large and comfortable, the bed is clean, no unwanted hair in the bathroom or on the carpet. There was a fireplace outside where you could sit in the evening. The staff is amiable and ready to help with any request. There are many cafes and restaurants nearby; you could walk to some of them or just cross the road (that is, you don’t even need to drive a car).
  : 1) For some reason there was no toilet brush in the bathroom.2) The elevator and walls on the floor were being repaired, so in some places it was dirty and wet both in the elevator and on the floor, but this was quickly cleaned up.3) I would like more variety of dishes and food products at breakfast. There were no vegetables, just small slices of fruit, which was quickly taken away. But there was a very tasty scramble and waffles, good coffee (available 24/7), and when leaving the dining area you could take apples and bananas with you from the basket.4) On holidays there are too many people in the hotel and the dining room is not designed for them; many had to simply eat on a pouf or take food with them to their room.5) We were upset that the pool was not open on the days of our arrival and could not use it.

Wonderful
Traveller Type: family with young children
  : Absolutely loved the cleanliness of the hotel. The complimentary breakfast is also what got us back for the second year in a row. I had a very pleasant experience.
  : We didn’t get any housekeeping service (stayed Tuesday to Friday) despite the front desk telling us they’d be in every other day. We had to go down to ask for more towels and trash bags. We had to stalk housekeeping carts in the hallways for things we needed. We ran out of toilet paper once and had hand soap instead of body wash in the shower. We also never got our little water bottles and snack for being Hilton Honors members at check in. Other than that, staff was friendly and these things ended up being minor compared to the overall stay. Nonetheless, little things can make a big difference.

Very Good
Traveller Type: family with young children
  : Very clean and friendly staff
  : AC in the room was not keeping the room cool. We had it set at 67 degrees and during the night the room temperature did not get below 73 degrees. Other than that it was a nice stay

Wonderful
Traveller Type: family with young children
  : Clean, good location,