Homewood Suites by Hilton Ocala at Heath Brook

Wonderful
Traveller Type: family with young children
  : They said room slept 5 but only had beds for 4. We arrived late and were all exhausted so we made due but it wasn’t the best sleep

Very Good
Traveller Type: young couple
  : Location
  : Lack of consistent housekeeping. We stayed 4 nights arranged housekeeping for the third day. No one showed up. We went to the desk and picked up our own towels. We were paying $320 a night housekeeping should be better. Also the eggs and oatmeal were disappointing.

Very Good
Traveller Type: Traveling as Couple
  : We liked the location. It was very close to restaurants, stores, malls, etc... We liked the breakfast buffet. We liked our room, that had a separate bedroom & kitchen.
  : We didn't like the message that we received, a few days before our arrival, notifying us about the requirement of masks. In the state of Florida, a business isn't allowed to require one. Please read Florida Statute, Section 381.00316 that states businesses may not require any person to wear a face covering in order to gain access to, entry upon, or services from the business. We debated if we still wanted to keep our reservation. However, once we got there, we were relieved that we were not going to have to debate anyone over it. In fact, no one was wearing a mask. I would suggest that you stop sending out these messages, especially in the state of Florida, where it's not allowed. In our room, I would have liked an actual coffee pot, or even a Keurig machine. We also would have liked more towels/washcloths in the room when you check in.

Good
Traveller Type: Family with Young Children
  : I thought the location was great. Everything you need is very close by.
  : The continental breakfast over three days was disappointing because there was no warm food, cold sausage, cold potatoes, or cold eggs. I don't believe they spent any time keeping the hot food warm after it was cooked

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : We liked the location. It was very close to restaurants, stores, malls, etc... We liked the breakfast buffet. We liked our room, that had a separate bedroom & kitchen.
  : We didn't like the message that we received, a few days before our arrival, notifying us about the requirement of masks. In the state of Florida, a business isn't allowed to require one. Please read Florida Statute, Section 381.00316 that states businesses may not require any person to wear a face covering in order to gain access to, entry upon, or services from the business. We debated if we still wanted to keep our reservation. However, once we got there, we were relieved that we were not going to have to debate anyone over it. In fact, no one was wearing a mask. I would suggest that you stop sending out these messages, especially in the state of Florida, where it's not allowed. In our room, I would have liked an actual coffee pot, or even a Keurig machine. We also would have liked more towels/washcloths in the room when you check in.

Very Good
Traveller Type: young couple
  : The room was clean, that's the most important expectation for me. It was also sizable and efficient. Very pleasant overall.
  : Breakfast and staff friendliness could use some improvement, but overall, not too big of a deal.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: family with young children