Kispet Deluxe Hotel

Very Poor
Traveller Type:
  : It is hard to see the positives through the negatives. As described, the rooms were soundproof enough.
  : Many of the listing amenities were not present and those that were present were mostly broken. The fridge was mouldy when we arrived, the beds that were listed in the suite were not arranged as described, the sofabeds were just a sofa, the seating area was a crammed little table with 3 chairs around it. Bathroom did not have a lock. Wall socket was falling out of the wall, ceiling light had a live wire coming from it (with no cap). All in all we were not happy. With all issues presented to the hotel manager, any solutions needed to come from me, and they were only a few to make our stay survivable. One of the (many) missing listed amenities was a coffee maker. The least the manager could have done was offer us use of the breakfast coffeemaker. But instead he kept shaking his head when presented with the facts and saying that it was not right on booking.com. Which is obvious, but that did not help us. All in all it took me 2 days on the phone with booking.com, to get nothing resolved and only a tiny restitution compared to the massive issues. And after that we kept finding even more and more issues.I am glad the convention took my mind off of the hotel, but getting back to it was stressful, instead of a place to recover.

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children
  : Hotel was closed wen we arrived. No staff over night and staff came with 40 min delay on the morning and breakfast started not 7:30 but 8:15.

Disappointing
Traveller Type: Family with Young Children
  : The room wasnt arranged before we came but was provided by the manager there and NOORJAHAN took care of our type of customised breakfast.
  : the kitchen didnt have enough vessels as i was travelling with small kid i felt uncomfortable.Bathrooms the water stopped suddenly but rectified immediately by NOORJAHAN. She did good work Minor discomforts and she knows english so was easy to chat.

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : Staff was super kind and welcoming. Equipped kitchen can be very good for family doing day trips in the area

Very Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Family with Young Children
  : The owners were very friendly and helpful. Family run (Turkish). Breakfast was basic but OK.
  : There were no sheets on the bed, and when we were trying to raise this the reception was closed (11pm). Many flies in the room.

Wonderful
Traveller Type: Business Traveler