Penda Luxury Homes

Very Poor
Traveller Type:
  : Don't book this unreliable apartment. Completely ruin your holiday.
  : Made the booking a month ago for the Christmas holiday. We texted them if we could check in a day later since kids suffered from flu. They agreed on the amendment right away but refused to do it in another minute, telling us that someone wanted to book for the last day of our stay. We totally accept it because business is business. However, on the following day, they canceled my booking suddenly. It was only 2 days before my stay in such high season due to their so-called uncontrollable reason. While we booked another apartment right away with nearly double price for the same dates, they changed their mind and texted me to check in on the original period of time. This is a very terrible and unreliable property. I wish no more future guests would have the same awful experience.

Pleasant
Traveller Type:
  : Location
  : No heating working

Disappointing
Traveller Type: Family with Young Children
  : The house stunk of cannibus to the point we all had a head ache. The pictures were obviously taken straight after some renovation which definitely needs some damp proofing and repainting. The double bed wasn't a double. So small even 2 small females struggled.

Very Good
Traveller Type: Business Traveler
  : A lot of forms to fill in and didnt like having to put 150 safety deposit down

Pleasant
Traveller Type: Family with Young Children
  : Very close to city restaurants & bars. Parking permit included.
  : Neighbourhood not great. Entrance obscured by huge fuscia. Back garden is a mess. Bath mat smelt of cat urine. Overpriced for what it is.

Wonderful
Traveller Type: Family with Young Children

Poor
Traveller Type: Family with Young Children
  : Location was great
  : Incorrect code was provided in the information sent to us and it was difficult to get ahold of owner. only thanks to the next door neighbour who kindly rang her when he saw we were struggling to get in did we manage to speak to her to find out the code was not correct. Then the parking permit wasnt available even though I had specifically emailed to understand parking knowing it would be late at night and wanted to make sure we understood where we could park. So we had to ring her again and she then suggested alternative parking which turns out required coins which had we been made aware of before arrival we could have brought with us, it turns out last visitor had taken permit home 2 days before . So after a 5 hour drive arriving at 11pm my husband had then to go out and find an open garage to get coins, not ideal start to our stay. We are still awaiting return of the parking money as promised by host. To the host why could you not have made us aware of change of code or parking arrangements either via email before our arrival or when we spoke to you re code on the night. Poor customer service at a time we were already stressed about being in a unknown city late at night with two small children. I doubt We will see the money back for the parking. Its really put me off using a host style accommodation.

Wonderful
Traveller Type:
  : Ideal location, within walking distance to lots of things, and public transport very accessible. Lots of pay parking available as well.Staff very prompt at responding after being advised of an issue, and were great at providing a solution. Thoroughly enjoyed our stay, and loved discovering Nottingham. Clean, well kept and pleasant place to stay.
  : Sofa bed was very uncomfortable, even to sit on - I wouldn't recommend relying on it to sleep more than one person a night or two.Did have access to the backyard, however not able to be used.Stairs are very steep, if someone has any ambulatory issues, this may be an issue.

Very Good
Traveller Type:
  : Convenient for travel by road or rail. Reasonably close to attractions and nightlife. Comfortable beds.
  : A little bit fiddly door locks. Quite a few extra booking procedures after initial reservation. The deposit should be better detailed on the Booking.com page. Immediate area a bit underwhelming, eg: no convenience stores very close by.

Wonderful
Traveller Type: Family with Young Children