Parkhotel Neustadt Garni

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : Lovely scenery, quaint little town, clean rooms.
  : the only thing I really wish was different was the breakfast was not included in the room price, and the breakfast price was a bit steep, in my opinion.

Very Good
Traveller Type: Traveling as Couple
  : Very clean. Very helpful staff. Comfortable.
  : The Wi-Fi was not smooth.

Fair
Traveller Type: Family with Young Children
  : The area around the hotel is nice. In the morning, the guy at the reception helped with warming up some baby food and some water for the baby.
  : We arrived a bit after 21 and there was already no one at the reception which was closed. We have received a message that explained where to find a single key for the room (we were 2 adults) and which code to use to get the keys. When entering the room, no wifi password was available anywhere so we tried to call the number provided at the hotel front door to ask for it, but no one ever answered (around 21:30). Which hotel does not answer the main phone number? Anyway the result was we could not use the wifi. We booked for the two of us and our little son but we only got one small bottle of sparkling water without any possibility to even buy some extra water, so we could not prepare milk for the baby during the night. We booked a room with e double bed but we got a bed with two separate mattresses and separate bed sheets. A single bed sheet for a double bed would make the bed more comfortable as well as a couple of decent pillows. The cost of a crappy travelling baby cot to be added in the room was 10 euro. Many discrete hotels provide a decent baby cot for free in the room. No boiler in the room. No fridge in the room. Overall the atmosphere in the room and in the hotel was pretty depressing. It might be a good idea to put some care into it to make it less depressing.

Wonderful
Traveller Type: Business Traveler
  : Good location, good kitchen, affordable prices. Complimentary water in the room. Staff very polite.
  : The mattress is too soft(twin sgl use).